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Fulfillment Specialist

South Portland, ME

Salary Range: 

$18.00 To 21.00 Hourly


Nothing is more rewarding than innovating for animals.

ElleVet Sciences was created because we discovered a way to truly elevate the lives of animals and their owners by developing safe, effective hemp CBD + CBDA products. Our team’s combined backgrounds in science, medicine, business, and animal health reflects a dedication to animals through research and innovation. ElleVet is the only CBD + CBDA product proven to work in multiple clinical trials and is the leader in cannabinoid research and evidence-based products for pets. Currently conducting more than 40 R&D projects / clinical studies at leading universities and referral centers, our team is rapidly growing and expanding our business both domestically and internationally. 

 

The secret to our success is simple, and the same as our company philosophy: Do the right thing, do what is best for animals, trust science, and always be learning.

 

As a Fulfillment Specialist, you will ensure the smooth and efficient processing of orders and the timely delivery of products to customers. You will be responsible for coordinating and executing various tasks related to order fulfillment, inventory management, and logistics. With a keen eye for detail and a focus on customer satisfaction, you will contribute to the overall success of our business operations.


BENEFITS & PERKS  

Our comprehensive benefits package includes the following:  

  • Health, dental, and vision insurance
  • Health savings account (HSA)  
  • 401(k) with company match
  • 20 days of paid time off (PTO) per year & 9 paid company holidays
  • Basic and voluntary life insurance
  • Short and long-term disability insurance 
  • Employee discount on our products 
  • Flexible schedules and room for internal growth
  • Dog friendly office

 

ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned)

  • Order Processing: Receive and process customer orders in a timely manner, ensuring accuracy and completeness of information.
  • Inventory Management: Maintain accurate inventory records, monitor stock levels, and initiate reordering as necessary to prevent stock-outs.
  • Packaging and Shipping: Prepare orders for shipment, including proper packaging, labeling, and documentation.
  • Product Inspection: Inspect products for defects, damages, or discrepancies before packaging and address any issues proactively.
  • Order Tracking and Updates: Monitor and update order status in the system and resolve any order-related inquiries or issues.
  • Cross-functional Collaboration: Collaborate with other teams such as customer service, warehouse, and procurement to ensure smooth order fulfillment and resolve any operational challenges.
  • Continuous Improvement: Identify process inefficiencies and suggest improvements to enhance order fulfillment operations, streamline processes, and increase customer satisfaction.
  • Compliance: Adhere to company policies, procedures, and relevant regulations related to order fulfillment, shipping, and inventory management

 

COMPETENCIES, SKILLS & ABILITIES 

  • Ability and desire to work as a hands-on team member.
  • Strong priority and time management skills.
  • Highly organized, with strong attention to detail.
  • Ability to work under pressure and to meet tight deadlines when required.
  • Familiarity with or ability to train on equipment operation.
  • Moderate computer knowledge. (Microsoft Office)
  • Ability to thrive in a dynamic work environment with rapidly changing priorities.
  • Self-motivating and self-managing with a high degree of creativity and analytical ability.

 

QUALIFICATIONS, EDUCATION & EXPERIENCE

  • High school diploma or general education degree (GED), or equivalent combination of experience and education.

 

PHYSICAL DEMANDS & WORK ENVIRONMENT

  • Able to meet the physical requirements that go with working on the production floor – standing for 2+ hours, extended reach, lifting up to 50lb, occasionally climb, kneel, or bend and specific vision ability – close, color, depth perception and ability to adjust focus.

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ElleVet Sciences is an Equal Employment Opportunity Employer. 

 

Must be vaccinated against COVID-19 and remain fully vaccinated. 

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