Fulfillment Manager

Alameda, CA

Kiva Confections (www.kivaconfections.com) is a world-class cannabis-infused edibles company in California, the largest cannabis market in the world. Kiva's line includes Kiva Chocolate Bars, Terra Bites, Petra Mints, Lost Farms Gummies & Chews, and Camino Gummies. Our products are crafted from premium ingredients and thoughtfully combined with California cannabis. Since our beginning in 2010, our goal has been to create confections that redefine what a cannabis confection ought to be. By applying art and science, we ensure a deliciously consistent experience.

We have high-reaching growth plans as the legal market and consumer adoption expand. Key growth initiatives include ambitious platform innovation, outstanding marketing, geographic expansion, strategic partnerships, and more. We are resourced for this spectacular growth and looking for great people to help take us to the next level.

As an PM Manager you will be responsible for, but not limited to order fulfillment, quality control and shipping and will coordinate closely with cross functional departments. You will be accountable for ensuring client demands and obligations are met, and will be a key contributor to the strategic design and implementation of best practices and continuous improvement within the operation.

This is the job for you if...

You are interested in a meaningful job at a growing Cannabis company where you will work on a variety of projects at once and be appreciated for doing your job well.
You have integrity and enjoy thinking outside the box for new, innovative solutions.
Your friends describe you as trustworthy, loyal, and dependable.
You have been called an overachiever.
You have excellent verbal and written communication skills.
You embrace challenges.
You have exceptional problem-solving abilities.
You are an active listener.
You are enthusiastic and eager to learn, and to teach others.
You are proactive and detail oriented.
You are well organized, able to multitask but able to prioritize.

As a Kiva Fulfillment Manager, you’ll…

Staff and manage the fulfillment team to process and fill customer orders
Ensure orders are being filled and shipped timely and accurately
Prevent product damage, shrinkage, accidents, and occupational hazards
Effectively monitor flow of goods through the inventory management system and warehouse physical storage
Use the WMS system to keep inventory accurate in the system and physical locations
Provide clear direction and general guidance to the department in the formulation and implementation of procedures, and ensures that these are translated and enforced into action to meet operational goals
Develops and implements business process initiatives to optimize departmental operations in accordance with overall business objectives
Prepare necessary SOP’s for fulfillment processes
Help analyze current operations and make recommendations on ways to improve
Manage and provide weekly reporting to Leadership
Handle and maintain warehouse tasks that may arise throughout the evening.
Cross functional support with outside departments of distribution to achieve daily success.
Maintain safety standards within the warehouse and teams.

What we're looking for...

3+ years experience in leadership positions in fulfillment operations/warehouse supervision
Someone with strong communication and organizational skills
Proficient knowledge in warehouse inventory management through WMS/ERP software
Ability to create new, more efficient processes from scratch
Ability to generate solutions to problems ad hoc
Forklift certified
Hours: 12pm to 8:30pm

Compensation:

$72,810 - $88,900. We consider a number of factors such as internal pay parity, relevant experience/skills, geographic location, etc.

Kiva Confections provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

DISCLOSURE TO JOB APPLICANTS PURSUANT TO THE CALIFORNIA CONSUMER PRIVACY ACT (CCPA)

As part of your job application and the Company’s evaluation of your candidacy, the Company collects, receives, maintains, and uses the following types of Personal Information about you for the business purposes identified for each category:

Category: Personal Identifiers

Examples: Name, alias, postal or mailing address, email address, telephone number, social security number, driver’s license or state identification card number, passport number

Business Purpose:

To comply with state and federal law and regulations requiring; employers to maintain certain records;
To evaluate your job application and candidacy for employment;
To obtain and verify background check and references; and
To communicate with you regarding your candidacy for employment.

Category: Pre-Hire Information

Examples: Job application, resume, background check results, job interview notes, and candidate evaluation records

Business Purpose: Same as above

Category: Employment History

Examples: Information regarding prior job experience, positions held, names of prior supervisors, reference information, skills and when permitted by applicable law your salary history or expectations

Business Purpose: Same as above

Category: Education Information

Examples: Information from resumes regarding educational history; transcripts or records of degrees, vocational certifications, licenses obtained

Business Purpose: Same as above

If you become employed by the Company, the Company will notify you of additional categories of Personal Information that it collects, receives, and maintains for business purposes.