Fulfillment Manager

Alameda, CA

Kiva Confections (www.kivaconfections.com) is a world-class cannabis-infused edibles company in California, the largest cannabis market in the world. Kiva's line includes Kiva Chocolate Bars, Terra Bites, Petra Mints, Lost Farms Gummies & Chews, and Camino Gummies. Our products are crafted from premium ingredients and thoughtfully combined with California cannabis. Since our beginning in 2010, our goal has been to create confections that redefine what a cannabis confection ought to be. By applying art and science, we ensure a deliciously consistent experience.

We have high-reaching growth plans as the legal market and consumer adoption expand. Key growth initiatives include ambitious platform innovation, outstanding marketing, geographic expansion, strategic partnerships, and more. We are resourced for this spectacular growth and looking for great people to help take us to the next level.

As an PM Manager you will be responsible for, but not limited to order fulfillment, quality control and shipping and will coordinate closely with cross functional departments. You will be accountable for ensuring client demands and obligations are met, and will be a key contributor to the strategic design and implementation of best practices and continuous improvement within the operation.

This is the job for you if...

  • You are interested in a meaningful job at a growing Cannabis company where you will work on a variety of projects at once and be appreciated for doing your job well.
  • You have integrity and enjoy thinking outside the box for new, innovative solutions.
  • Your friends describe you as trustworthy, loyal, and dependable.
  • You have been called an overachiever.
  • You have excellent verbal and written communication skills.
  • You embrace challenges.
  • You have exceptional problem-solving abilities.
  • You are an active listener.
  • You are enthusiastic and eager to learn, and to teach others.
  • You are proactive and detail oriented.
  • You are well organized, able to multitask but able to prioritize.

As a Kiva Fulfillment Manager, you’ll…

  • Staff and manage the fulfillment team to process and fill customer orders
  • Ensure orders are being filled and shipped timely and accurately
  • Prevent product damage, shrinkage, accidents, and occupational hazards
  • Effectively monitor flow of goods through the inventory management system and warehouse physical storage
  • Use the WMS system to keep inventory accurate in the system and physical locations
  • Provide clear direction and general guidance to the department in the formulation and implementation of procedures, and ensures that these are translated and enforced into action to meet operational goals
  • Develops and implements business process initiatives to optimize departmental operations in accordance with overall business objectives
  • Prepare necessary SOP’s for fulfillment processes
  • Help analyze current operations and make recommendations on ways to improve
  • Manage and provide weekly reporting to Leadership
  • Handle and maintain warehouse tasks that may arise throughout the evening.
  • Cross functional support with outside departments of distribution to achieve daily success.
  • Maintain safety standards within the warehouse and teams. 

What we're looking for...

  • 3+ years experience in leadership positions in fulfillment operations/warehouse supervision
  • Someone with strong communication and organizational skills
  • Proficient knowledge in warehouse inventory management through WMS/ERP software
  • Ability to create new, more efficient processes from scratch
  • Ability to generate solutions to problems ad hoc
  • Forklift certified
  • Hours: 12pm to 8:30pm


  • $72,810 - $88,900. We consider a number of factors such as internal pay parity, relevant experience/skills, geographic location, etc.

Kiva Confections provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


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