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Fleet Health Manager

Phoenix, AZ

Waymo is an autonomous driving technology company with a mission to make it safe and easy for people and things to get where they’re going. Since our start as the Google Self-Driving Car Project in 2009, Waymo has been focused on building the Waymo Driver—The World’s Most Experienced Driver™—to improve everyone's access to mobility while saving thousands of lives now lost to traffic crashes.

Our Waymo Driver powers Waymo One, our fully autonomous ride-hailing service, as well as Waymo Via, our trucking and local delivery service. To date, Waymo has driven over 20 million miles autonomously on public roads across 25 U.S. cities and conducted over 20 billion miles of simulation testing.

At Waymo, we are mission-driven and believe deeply in the opportunity of autonomous driving technology to improve mobility and make people's lives better. We are united by purpose and responsibility (for our employees and riders alike). We are looking for kind, committed, employees who have integrity, dream big, work together as one team and create a sense of belonging for one another that is the foundation of our culture. We want each team member to feel welcomed and included in every step of our exciting journey. 

This hybrid role reports to a Fleet Manager and is based in Phoenix, Arizona.

In this role, you'll:

  • Perform quantitative and qualitative analyses with internal partners that translates data into actionable insights for fleet health metrics
  • Deliver recurring reports on fleet performance against availability targets, report on progress against issue resolution paths, and escalate findings to Engineering and Operations teams
  • Guide corrective actions by establishing process, policy, and technical functionality requirements which mitigates scaled risk, prevents issue recurrence, and ensures effective fleet operations
  • Analyze end-to-end capability recovery metrics, generate reports of offline time attribution, and lead technical and operational improvement efforts
  • Travel to operational regions to perform fleet inspections, verify technical and operational interdependencies are met to ensure fleet online rate
  • Foster collaborative relationships with operations, engineering, and external suppliers, to ensure effective issue response strategies
  • Work with fleet tooling and data science teams to evolve data signal availability and define metrics calculations
  • Ensure a responsive Supply Chain by providing inputs for fleet issues

At a minimum we'd like you to have:

  • A B.A., B.S. and/or an automotive technology degree.
  • 5+ years experience in automotive service, fleet management, and/or automotive technology development
  • Demonstrated ability managing programs using scaled analytics with an understanding of statistical principles
  • Ability to perform and facilitate technical root cause analysis initiatives along side engineering partners
  • Technical understanding of complex automotive and autonomous driving systems as well as systems diagnostics best practices and root cause analysis best practices
  • Strong competency with Google Workspace tools or equivalent
  • Ability to be responsive outside of normal business hours
  • Ability to travel approximately 10% of time

It's preferred if you have:

  • Experience with Automotive OEM
  • The ability to debug complex electrical, mechanical, optical and software systems
  • Experience with SQL, R, or other data analytics languages
  • Experience partnering with and aligning executive team members across a diverse geographic and functional landscape

While at Waymo, you will enjoy benefits that cover…

Health and Wellness: Our people are at the heart of everything we do. At Waymo, you can enjoy top-notch medical, dental and vision insurance, mental wellness support, a Flexible Spending Account (FSA), a Health Saving Account (HSA), and special wellness programs.

Financial Wellness: Your financial peace of mind is important to us. At Waymo, we offer a great compensation package, bonus opportunities, equity, a generous 401(k) plan, 1-on-1 financial coaching, a 529 College Savings Plan and lots of other perks and employee discounts.

Flexibility and Time Off: Take the time you need to relax and recharge. Enjoy the flexibility to work from another location for four weeks per year. We support an on-site or hybrid work model and offer remote working opportunities, paid time off, bereavement, sick, and parental leave.

Supporting Families: When it comes to growing your family or caring for your loved ones, you have our full support. Enhanced leave options include paid parental leave (birthing parent gets 24 weeks of paid leave with up to 4 weeks of additional leave before their due date, and non-birthing parent gets 18 weeks of paid leave), and 20 days of subsidized backup childcare or adult/elder care.. Access to fertility care or adoption support as you grow your family.

Community and Personal Development: At Waymo, you'll find a range of opportunities to grow, connect, and give back. We offer education reimbursement, personal and professional development, mentorship, and other ways to connect through Employee Resource Groups (ERGs), other internal groups, and even time off to volunteer.

Cool perks: Access to Google offices, cafes, wellness centers, massages, and so much more. To support your wellbeing at home, you can enjoy at-home fitness and cooking classes, and more.

The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process. 

Waymo employees are also eligible to participate in Waymo’s discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements. 

Salary Range

$120,000—$151,000 USD

The expected hourly range for this position is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Waymo employees are also eligible to participate in Waymo’s discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.

Hourly Range

$58—$73 USD

We appreciate your interest in Waymo. Waymo is an equal employment opportunity employer, committed to maintaining a supportive and inclusive workplace for all employees. Waymo does not discriminate against, and prohibits harassment of, any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, military status, genetic information or any other basis protected by applicable law. Waymo will also consider for employment qualified applicants with criminal records in accordance with applicable law.

Waymo is committed to ensuring equal opportunity for qualified individuals with disabilities. If you are an individual with a disability and require an accommodation to participate in the application or interview process, please let the recruiting team know or email [email protected]. (This email address is intended to be used only for requesting accommodations as part of the application process. Other inquiries will not receive a response.) 

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