Executive Support Analyst

AccentureLos Angeles, CA16 days ago

The Executive Assistant provides an advanced level of executive support to various executives with complex organizational responsibilities. 


As the Executive Assistant position will be responsible for the following:

  • The Executive Assistant serves as the primary support and acts as a liaison between the executives and his/her organization.  In some cases and within pre-agreed limits, the Executive Assistant may act as the executive representative. 
  • The Executive Assistant independently completes assigned non-routine tasks to meet goals under supervision and may work in a team environment.  The level of support requires a good understanding of the executives’ organization, along with the business knowledge to communicate and work effectively with the executive’s organization and clients.  This person will work directly with the San Diego project teams, client site, and handle executive meetings and trainings.
  • Prepare a range of non-routine correspondence according to company guidelines for signature by executive, (i.e. brand compliance, proof reading materials for consistency, grammar, and spelling).
  • Compile, process and analyze data based on research objectives and prepare reports.
  • Arrange and coordinate meetings/conferences in liaison with the Meeting and Events Planning team when applicable. Handle routine and non-routine logistics (e.g. contact meeting participants and coordinate responses, compose meeting materials and follow-up correspondence with input and review by Executive). Follow up on action items and report status to Executives/meeting attendees. Identify potential speakers and provide local, on-site support as appropriate.
  • Coordinate work with third-party suppliers – both internal and external – to address support needs and issues on behalf of the executive
  • Arrange conference calls, video conferences or data conferences occasionally involving a global audience
  • Assist with miscellaneous complex administrative tasks (i.e. locate and complete standard Accenture forms, provide invoicing and accounts reconciliation support, maintain voicemail/email distribution lists, may manage time and expense reports)
  • Keep current and be knowledgeable on Accenture’s tools and technology. Educate executives on new and existing technology / processes in order to support Accenture’s overall strategy
  • Develop relationships with executives’ clients and their Executive Support Associates
  • Record and monitor work requests into the tracking tool in a timely manner according to local capabilities and guidelines
  • May anticipate travel needs of executive and independently coordinate complex travel arrangements, typically involving multiple changes and destinations based on understanding of executive’s availability and obligations. Support with travel documentation and procedures (itineraries, visa/passport procedures).
  • May prepare draft proposals and presentations with direction from Executive and/or support from other individuals or service departments, as necessary
  • May review and sort paper-based and electronic mail, identify/take action required where appropriate
  • May manage potential complex calendar / diary activity, including coordination of appointments for executives as well as extensive rescheduling. Keep executives informed as needed
  • May provide telephone support (i.e. answer calls promptly and courteously). Act as executives’ representative to independently handle calls
  • May maintain contact and email distribution lists


Qualifications

Basic Qualifications:

  • High School diploma


Preferred Qualifications:

  • College degree
  • Customer service experience, Microsoft tools, Outlook knowledge
  • Previous EA experience/customer service experience 


Professional Skills:

  • Proven ability to work independently and as a team member
  • Good communication (written and oral) and interpersonal skills
  • Good organizational, multi-tasking, and time-management skills
  • Proactive, self-starter and forward thinking, problem solving skills
  • Ability to work with highly confidential material and maintain confidentiality
  • Demonstrated leadership in professional setting; either military or civilian 
  • Demonstrated teamwork and collaboration in a professional setting; either military or civilian


Equal Employment Opportunity Statement

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. Our rich diversity makes us more innovative, more competitive and more creative, which helps us better serve our clients and our communities.


All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.


Accenture is committed to providing veteran employment opportunities to our service men and women.


For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement


Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process.


Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.


If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.


Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture. 


Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.


The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.


Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.


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