Do you have deep experience supporting a very high-level executive? Are you known for keeping your cool under pressure? Can you interact with the most senior levels of management? If you’re nodding your head, then a Senior Executive Support Professional position in Data Analytics at The Walt Disney Company might be right for you.
Our Senior Executive Support Professionals are highly-respected because their skills are quite simply, essential. You’d be a key member of a dynamic, fast-paced team that provides advanced analytical products and processes that help Disney Streaming Services understand and optimize its core businesses on a global scale, and would work with some of the most creative, intelligent people in the business. Join us – apply today!
This position currently reports to Aram Chekijian, VP, Marketing Analytics.
You would be responsible for the day-to-day workings of the leader(s) you support. The team creates analytical solutions to help quantify the effectiveness of all media and marketing efforts at Disney Streaming Services. It goes without saying that there will be expense reports, travel planning, hundreds of phone messages and endless calendar jockeying, but this job is very much about people. The relationship you form with the executive(s) you support is absolutely critical, because that’s what enables you to become a true partner. In addition to understanding your executive’s business -- and business needs -- inside and out, you’ll also need deep knowledge of the leadership and workings of (name segment, like ESPN) and of related departments across the Disney enterprise. As the “face” of your executive(s) within The Walt Disney Company, your professionalism, loyalty and attitude are a reflection of the office, and as such, are a key component to its success. Every day as an Executive Support Professional is different! On any given day you might:
- Read relevant newspapers and trade journals so you are completely immersed in the mission of the office and can inform your executive when you see something he/she should know;
- Conduct research, fact-check existing work, and prepare regular reports and summaries – you’ll have tasks that you “own” completely and will provide regular assistance on others;
- Create a multi-city travel itinerary, taking into account time zones, weather delays, traffic and fatigue levels;
- Interface directly with other senior executives and their support teams – your ability to work well with people on all levels is a very important part of your job;
- Review your leader’s schedule to build-in time for things like thinking and traveling to their next meeting;
- Understand the day’s priorities so you can be strategic about how you direct phone calls;
- Schedule conference rooms, meetings and video chats;
- Be ready to throw the entire schedule out the door when an emergency comes up, then pick it up again when the dust settles;
- Handle extremely confidential, sensitive information, remembering that Disney is a publicly traded company;
- Draft letters and emails on behalf of your leaders;
- Assist with on-boarding new employees – you’ll be the “friendly face” that newbies count on to answer all their questions, including some who are extremely senior in the organization;
- Manage large purchase orders and vendor contracts;
- Mentor and train other support professionals in hard skills like computer programs, and soft skills like teamwork;
- Plan large, high-profile events like premiers, product launches, off-sites and team-building activities;
- At least 7 years supporting a Vice President and/or equivalent experience;
- Sharp written and verbal communication skills, including flawless grammar and a rich vocabulary;
- Desire to immerse yourself fully and learn all aspects of your executive’s business;
- Ability to multi-task and prioritize deadlines/deliverables;
- Strong proficiency with all types of computers, phones and office equipment, as well as mastery of Microsoft Office programs, SAP, Confluence, Concur, and working in a Windows environment
- A calm head and steady hand to deal with the unexpected;
- “EQ” skills to build bridges, forge alliances and encourage people to want to work with you;
- Complete reliability handling confidential, often highly sensitive information;
- Desire to truly be helpful to your leaders and co-workers, to go the extra mile without being asked;
- Some flexibility in your schedule – we value work/life balance, but in a pinch, a bit more time is needed;
- Very strong organizational skills and extreme attention to detail; and
- A highly professional demeanor, positive outlook and a can-do attitude.
- Experience at The Walt Disney Company
- Experience working in a large public corporation; and
- Willingness to take on ownership of certain project work
Bachelor’s degree and/or equivalent experience
- Admission to our theme parks, paid time off, 401K participation, a retirement savings plan, discounts on a wide variety of offerings, medical/dental/vision insurance and educational reimbursement-just to name a few!