Enrollment Specialist

Norfolk, VA

Work Shift

  • First (Days) (United States of America)
  • Sentara Healthcare is currently recruiting for a Full-time

Job Requirements:

  • One-year Customer Service
  • High School Diploma or Equivalent

The Enrollment Specialist is responsible for all areas of enrollment, group information, and research in response to all inquiries related to a member, employer, and eligibility. The Enrollment Specialist provides quality service and customer satisfaction through accurate data entry and communication with internal and external customers. 

Market:  Sentara is a Virginia and Southeast North Carolina-based large healthcare provider that has been in business for over 131 years.   More than 500 sites of care, including 12 acute care hospitals with a continued employment philosophy!  

Award-winning: Sentara has eleven Acute Care Facilities across the state of Virginia and one in Northeastern North Carolina; the people of the communities that we serve have nominated Sentara as “Employer of Choice” for over 10 years.  U.S. News and Report recognize Sentara as having the Best Hospitals for 15+ years.

Benefits: Sentara offers an attractive array of full-time benefits including Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B, Performance Plus Bonus, Career Advancement Opportunities, Work Perks, and more.  Relocation assistance is available for qualified candidates!  

Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth. Sentara recognizes our employees by offering:

  • Competitive pay plans
  • Comprehensive health care plans
  • Generous paid annual leave
  • 401a/401k/403b plan
  • Long and short-term disability
  • Tuition Reimbursement
  • Flex spending and life insurance
  • You can expect employee recognition, performance rewards, plus countless services and programs to enhance work/life balance.

Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity.   Join a team that has a Mission to improve health every day, join the Sentara Team!   

Keywords: care transition, Indeed, LinkedIn, Talroo- Entry level and NCP, Monster, discharge planning, medical records, secretary, clerical, PHI, EMR, EHR, optima, Virginia premier, health plan, insurance eligibility, enrollment

Responsible for all areas of enrollment, group information and researching with response to all inquiries related to member, employer, and eligibility. Provides quality service and customer satisfaction through accurate entry of data and communication to internal and external customers.


HS - High School Grad or Equivalent (Required)Customer ServiceSkills

Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

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