Engineering Manager

Remote (San Diego, CA)

We’re on a mission to help every family leave their legacy with a fast, easy, and secure way to create, manage, and distribute their estate plan online. Since 2017, we’ve helped hundreds of thousands of families plan for their future with a streamlined and intuitive approach that makes estate planning simple, affordable, and accessible. We’re backed by leading names in venture capital including Jackson Square Ventures, Link Ventures, Revolution’s Rise of the Rest, Halogen Ventures, and more. 


Trust & Will is looking for passionate and dedicated individuals to help us scale and support our growing platform. You’ll be joining the team powering everything happening behind the scenes.


As the Engineering Manager, you will manage multiple teams within the Infrastructure Department who work on Trust & Will services and contribute to our product. You are capable of managing multiple teams within infrastructure, and their projects at the same time. You will also have the opportunity to grow the existing talent on your teams through mentorship and continued learning. This is an influential role and the ideal candidate will model the behaviors we want to see in our teams and hold others accountable when necessary. You will create a collaborative and productive environment in which all engineers do their work and succeed. As the Engineering Manager, you will be responsible for leading a team currently of 7 engineers, consisting of platform engineers, SRE, and DBA.


More About the Role:

  • Partner with clients and internal stakeholders to manage and operate Trust & Will infrastructure
  • Manage the implementation of application and infrastructure monitoring, incident management, change management workflows, and backup and recovery plans.
  • Manage and scale the data infrastructure that powers Trust & Will platform
  • Automate all phases of build and deployment pipelines
  • A deep understanding of cloud infrastructure and environments (public/private) and ability to lead the team through strategic architectural decision-making and technical challenges in implementation
  • Communicate design and decisions and influence technology and product direction of peers and executive leadership
  • Make and meet commitments. Communicate changes in plans whether they be design or timeline modifications honestly and transparently
  • Generate and implement process improvements, especially cross-team processes
  • Hold regular 1:1’s with the team
  • Management mentorship


Qualifications:

  • 5+ years experience as a leader in Platform, DevOps, SRE; as a team lead or manager
  • Proven experience with production incident detection, response, communications, and remediation
  • Deep understanding of cloud infrastructure and environments (public/private) and ability to lead the team through technical challenges in implementation
  • Developer platform or tool industry experience as an individual contributor at a senior level or above


Bonus Points for:

  • Prior product company experience
  • Prior high-growth startup experience


Employee Benefits & Perks:

  • Our salary range for this position is $150,000 - $180,000, in addition to compensation we also include an employee equity package as a component of our offer along with other benefits and perks outlined below. 


PTO: 

  • Unlimited time off that you are encouraged to use
  • Quarterly company-wide breaks (think Winter, Spring, Summer, and Fall break)
  • Monthly friends & family days
  • 4 days/year to volunteer in your community


Health and Wellness Benefits: 

  • Fantastic health benefits including medical, dental, vision, life insurance, and generous parental leave 
  • Financial wellness benefits (Certified Financial Planner support, savings options, and employee-sponsored 401k)
  • A formal mentorship program, guest speakers & reimbursement for learning opportunities


Extra

  • Flexible work schedule + hours
  • Family-friendly work environment. We support the complexity of a remote world with the needs of families
  • Optional company-sponsored events and travel throughout the year
  • $500 Work from home stipend + mac & Apple accessories 
  • Join an Inc. Magazine Best Workplace winner! 


We are a remote-first company, giving our employees the flexibility they need to work in an environment that best suits their needs. Our hiring process is also conducted virtually unless otherwise noted. We are a company that was founded in San Diego, CA, and offer a collaborative co-working space that is available for you to use if you’d like but not required.


Trust & Will has a commitment to building a healthy, sustainable, and engaging working environment for all employees, their families, and communities. In addition to our annual impact report we publish, we are also in the process of becoming a B-Corp so we can continue contributing positively to the world we live in and set an example for all employers. 


Trust & Will’s mission is to help every family leave their legacy through affordable, accessible estate planning. That starts with the people we hire and the ways in which we support the development of their unique talents and capabilities. We are committed to prioritizing ways to make our company and industry more inclusive. This means we must be revolutionary in the way we value diversity in order to revolutionize our business sector. At Trust & Will, everyone has a seat at the table and space to be their authentic selves because only in a company that is inclusive and diverse can we truly stand in our members’ shoes.

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