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Employee Relations Specialist

New York, NY

At over 50 years old and counting, B&H has built a reputation as the trusted resource for photography and videography enthusiasts via its NYC SuperStore and its award-winning website. Long known as "The Professional’s Source", B&H is recognized by savvy consumers worldwide for its honest, knowledgeable guidance, expert tips and articles… and always-great prices.

B&H offers competitive salaries, medical benefits, a 401K plan, employee discounts and opportunities to grow within a high-energy, low-attitude environment. Make your move to B&H today!

Under minimal supervision, the Employee Relations Specialist interacts with employees and managers regarding issues or clarifications of various company policies.

The Specialist ensures all actions taken on behalf of the company, an employee, and a manager are compliant with Federal, State, and Local law. Actively promotes and enforces internal policies and plays pivotal role in resolving conflicts between employees, managers, etc.

Additionally, the Specialist coordinates the communication of proper procedures between all involved parties in the event of an issue or general change in company policy.

Essential Responsibilities:

  • Enforces company policy when violations are brought to the attention of HR.
  • Administers employee rights’ initiatives to ensure Federal, State, and Local compliance (Title VII, EEO, FMLA/PFL, FLSA, ADA, etc.)
  • Partners with and provides guidance to management to resolve employee relations issues and to assist in increasing the overall engagement, morale, and productivity of staff.
  • Educates managers and directors on how to deal with employee relations issues.
  • Performs case investigations and analysis for employee complaints and grievances.
  • Coaches and guides employees with regards to company policy and manager-employee or employee-employee relations
  • Acts as a liaison between various functional areas of HR and bridges gaps in communications between managers and employees.
  • Leads disciplinary process and discussions.
  • Understands and takes deliberate action to minimize risks during the discipline and termination process.
  • Remains informed of current HR trends and latest updates in federal/state regulatory changes.
  • Assists in development of HR policies and procedures.
  • Generates various progress reports, as needed.

Specific Knowledge, Skills and Abilities: 

  • Excellent communication, interpersonal, analytical and organization skills
  • Possess up-to-date knowledge of all HR laws, regulations, policies, and procedures
  • Knowledge of basic workplace psychology and motivation, preferably in a retail and/or office environments
  • Understanding of sensitivity and confidentiality of employee and company information
  • Displays proven ability to take ownership of a process/project and of prioritizing tasks
  • Experience in successfully interacting with various levels of management ranging from line supervisors to executives
  • Analytical thinker and quick problem solver
  • Exercise interpersonal skills within team environment
  • Detail-oriented and quick learner
  • Minimum 2 years of ER experience preferred
  • Ability to communicate in Spanish (written & verbal) is a MUST
  • Full Time Onsite in our Midtown Manhattan offices is a MUST


We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex or gender, marital status, veteran status, sexual orientation, arrest record, or any other characteristic protected by applicable federal, state or local laws.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business.  If you believe you require such assistance to complete this form or to participate in an interview, please let us know.

Pay Type Salary  

Min Hiring Rate $60,000.00  

Max Hiring Rate $90,000.00

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