Employee Experience Manager

Remote (United States)

Gem’s mission is to help companies hire great teams. Our talent engagement platform enables recruiting teams to build relationships that lead to diverse, high-quality talent pipelines, a great candidate experience, and predictable hiring at any scale. By creating a source of truth for all relationships with talent, Gem can automate personalized outreach, while also generating insights about the entire recruiting process.


Our customers are savvy recruiting teams from industry-leading companies — like Dropbox, Grammarly, Doordash, Cisco, McDonalds — who understand that getting the best talent in the market is key to maintaining their competitive advantage.


With funding from key investors such as, ICONIQ, Greylock, and Accel, Gem has recently been recognized with Unicorn status, with a $1.2B valuation — becoming one of the fastest-growing SaaS companies at its scale. And just as we strive to help our customers find great talent, we also invest in our own people and culture. We are proud of the culture we’ve built and have recently been recognized as: 

  • The Breakout List, 2022
  • Certified as a Great Place to work, 2022
  • Y Combinator Top Companies, 2022
  • Fortune Best Workplaces in the Bay Area, 2022


The Team & Role 

The Gem People Team’s mission is to elevate careers, teams, and people experiences at Gem. We set the standard for building high-impact teams where everyone can do the best work of their careers. We believe in crafting the best Gem employee experience possible — no matter where they’re working from.


As the Remote Employee Experience Manager on the Workplace Experience team, you’re the head and heart of the remote employee workplace, you will be responsible for cultivating and fostering a strong sense of community by nurturing and facilitating the remote experience. Our ideal candidate has a passion for culture building and the desire to make a positive impact in an ever-evolving workplace environment. You will be responsible for developing inclusive and innovative programs to support our distributed workforce, and make sure the remote experience has a voice when building out our overall Workplace Experience strategy.


Responsibilities:

  • Build an equitable workplace experience for our remote Gems aligned with our overall People strategy
  • Establish standards, practices and processes to achieve optimal remote Gem experience and advocate adoption across functional teams
  • Stay connected with our remote Gems to identify trends, pain points and gain inspiration for overall improvements
  • Identify innovative ideas to keep our remote Gems productive and happy
  • Design, implement and host virtual events to create opportunities for our remote Gems to connect and have fun


Requirements:

  • 4+ years of experience in workplace experience or employee experience in a scaling start-up environment
  • 2+ years of experience in a remote-first and hybrid environment with a deep understanding of the remote experience
  • Call yourself a people person and excited about building relationships
  • Strong written and verbal communication skills
  • Ability to work collaboratively with multiple stakeholders across the remote landscape
  • Experience planning and hosting virtual events
  • Ability to multitask in a challenging and fast-paced environment with a sense of urgency
  • Be comfortable with ambiguity and balancing multiple priorities
  • Proactive with a strong sense of ownership


Gem is an equal-opportunity employer. We celebrate our inclusive work environment and encourage folks of all backgrounds and perspectives to apply. At Gem, we’re committed to having an inclusive and transparent environment where every voice is heard and acknowledged. We embrace our differences and know that our diverse team is a strength that drives our success. 


Gem is committed to developing a barrier-free recruitment process and work environment. If you require any accommodation, please email us at accommodations@gem.com and we’ll work with you to meet your accessibility needs.


Gem’s Vaccination Policy

Gem requires all employees to be fully vaccinated* for COVID-19 prior to starting work. Gem is an equal opportunity employer, and will consider requests for exemption from this policy as a reasonable accommodation where it can do so absent undue hardship, consistent with federal, state, and local law.


Employees are considered fully vaccinated two weeks after completing primary vaccination with a COVID-19 vaccine, with, if applicable, at least the minimum recommended interval between doses. For example, this includes two weeks after a second does in a two-does series, such as the Pfizer or Moderna vaccines, two weeks after a single-dose vaccine, such as the Johnson & Johnson vaccine, or two weeks after the second dose of any combination of two doses of different COVID-19 vaccines as part of one primary vaccination series. 

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