Education Executive

Dallas, TX

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

Job Title: Fragrance & Beauty, Education Executive

CHANEL, Inc., a leader in the luxury goods industry, seeks an Education Executive (EE). The EE reports into a Market Director, partnering closely with the Field Education Director to ensure that all education needs of the Beauty Advisor and CHANEL Multi-Brand Retail (MBR) sales force are met through the communication of product knowledge, positioning, and selling strategies during key learning moments and in-store education.

With a focus on talent, the Education Executive is also responsible for leading the people development activities at designated counters, including hiring decisions, identifying development needs, and coaching. Understanding the talent landscape in their respective Market to ensure Chanel is recruiting and developing top teams. This individual is also responsible for supporting the total CHANEL skincare, makeup, and fragrance business and expanding our client base via exceptional client service.

POSITION RESPONSIBILITIES:

Business Execution:

Support and contribute to attaining the Fragrance & Beauty division sales objectives
Analyze market/door reports to identify opportunity doors and communicate ideas for redirection to Field Education Director, Market Director, and Account Executive
Partner with Market Director (MD) and Field Education Director (FED) to ensure that people strategies/activities align with business strategies and objectives
Administrative duties include calendar planning for virtual seminars, events, and delivery of counter curriculum, organization of product, virtual seminar preparation, and adhering to budgetary guidelines - some of which are time sensitive and require adherence to deadlines

Talent Development:

Maintain knowledge of talent across market, including career goals, to contribute to talent conversations and strategies
Partner with CHANEL Market Directors to develop market talent strategies and provide feedback to Education team to facilitate the creation of solutions for counter teams
Collaborate with Account Executives on development plans for top talent, leveraging their skills and interests so that key education strategies/goals are attained and ensure market growth
Conduct ongoing in-store education in the assigned market focusing on elevated service, product knowledge, and CHANEL-specific application techniques with clear benchmark improvement

Brand Image & Experience:

Champion the use of all education tools; e.g., INSIDE BEAUTY, pocket guides, etc., in-store to increase BA product knowledge and artistry skills
Participate in orientation/onboarding activities for all new hires using company-approved platforms and materials
Use innovative in-store learning activities to engage BAs at counter
Model behavior with side-by-side coaching on service ritual, application techniques, and all facets of clienteling behavior including the effective use of the respective retailers’ clientele systems

POSITION REQUIREMENTS:

Bachelor’s Degree preferred
3-5 years education experience
3-5 years of experience in retail sales
Platform performance skills with an emphasis on adult learning
Ability to flex schedule based on business needs

SKILLS AND KNOWLEDGE:

Exceptional interpersonal and facilitation skills
Leadership and coaching skills, and knowledge of talent development processes
Strong written and oral skills
Proven ability to recruit
Strong planning and organizational skills
Self-motivated, results oriented, creative thinker
Strong computer skills, particularly in Microsoft Suite
3-5 years of relevant experience
Bachelor’s Degree preferred
Home office set up
Travel requirement of approximately 50-75%
Must possess a valid driver’s license
Ability to lift at minimum 40 pounds

Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth.

This is reflected in:

Diversity and Inclusion

At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.

Chanel Community

CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.
Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.

Sustainability

CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.
Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.

Arts and Culture

We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.

Career and Leadership Development:

We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.

Compensation

Base salary, bonus potential and other forms of variable pay may will be offered for this position

Benefits and Perks

Flexibility (flexible time and hybrid work options)
Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure and Wellbeing Days in Retail) and a Wellbeing fund
Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
Generous paid time off policies to include vacation, holiday, sick and volunteer days
401K, pension and other incentives
Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time.