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Editorial and Internal Communications Specialist

Chicago, IL

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.


Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.


Join our diverse team of dynamic innovators who work together to make a meaningful impact for all our stakeholders. As the Specialist – Editorial and Internal Communications, you’ll be able to shape the stories we share internally with our more than 23,000 global employees while connecting what we do back to our overarching strategy. The ideal candidate has a skilled journalistic mindset – capable of finding the story, crafting into traditional as well as digital-first formats, engaging communities and amplifying content across multiple channels.


Key responsibilities include showcasing the valuable contributions of our employees and how we’re making progress against our strategic priorities; finding authentic and innovative ways to celebrate our inclusive culture; and measuring engagement to iterate and optimize results.


We welcome experienced writers and digital creators who are respectfully candid, intentionally inclusive and always accountable for exceptional work to apply.


Working Model: Hybrid


We have a balanced hybrid working model to ensure you get the flexibility you need, and the successful candidate will spend their time between working in the office and working from home.


Major Duties

  • Oversee day-to-day channel management including email creation, intranet news, mobile news and digital signage; track metrics.
  • Assist Editor-in-Chief on content development and deployment across editorial channel including mobile news, weekly newsletter, intranet, Sharepoint landing pages, digital signage and social media.
  • Measure progress against goal; visualizes data and makes recommendations for improvement.
  • Update editorial calendar and solicit key dates from internal comms leads; flag potential conflicts and make recommendations on deconflicting
  • Create multimedia visuals assets to support storytelling across all channels.
  • Serve as content strategist for social media, including post development and posting.
  • Employ enterprise narrative and brand standards across all channels.
  • Utilize data to inform decision-making and recommendations
  • Foster two-way communication through employee feedback loops including surveys, group mailboxes and article comments.


Knowledge and Skills

  • Background in communications, journalism or marketing roles
  • Experience in multimedia creation with a focus on PowerPoint design, imagery, video production, graphic design, and/or website design
  • Experience with digital marketing and/or social media communications
  • Ability to follow a stylebook (AP)
  • Ability to track key performance indicators and recognize longitudinal trends
  • Strong collaborative and interpersonal skills
  • Comfort researching and pitching articles
  • Ability to prioritize deadlines and work independently
  • Passion for bringing the discipline of simplicity and continuous improvement to all aspects of work
  • Passion for DEI and CSR communications
  • Understanding of employee-facing campaigns
  • Positive and collaborative attitude
  • Ability to identify and anticipate communication needs


Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.


Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.


We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater


Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected].


We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.


Apply today and talk to us about your flexible working requirements and together we can achieve greater.

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