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District Manager

San Jose, CA

Urbn Leaf is an innovative company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.


Our Values:

People-Centric

Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.


Quality

We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.


Communication 

By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.


Accountability

We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the “we” in our efforts and removing the “they”.


Growth

We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams. 


What We Offer:

  • Employee Discount – enjoy 40% off in-store products
  • Exclusive access to Urbn Learning Center and monthly vendor training
  • Medical
  • Dental
  • Vision
  • Group Life Insurance
  • Voluntary (Life, Accident, Illness)
  • Employee Assistance Program (EAP)


Urbn Leaf, the new standard in cannabis dispensaries, is looking to hire a District Manager to join our team in Northern California. This position is based out of the Bay Area and the current territory covers Los Angeles to San Francisco.

 

The District Manager ensures that the retail stores in Northern California run smoothly and meet established sales goals. This person must continuously communicate with managers at their stores and corporate office, such as on strategies to drive sales, new products, and appropriate inventory needs. The District Manager must directly train store managers in their district on sales strategies, brand standards, merchandising and product knowledge. Additionally, this person may partner with the talent acquisition team to staff, interview, and hire store managers and/or assistant store managers. The District Manager must travel regularly to visit retail stores in their district, as well as travel to their corporate office. They must ensure that their retail stores provide customer satisfaction and product quality, as well as manage their district’s budget and financial performance. They must be able to analyze financial reports given to them by store managers, manage the safety and security of retail stores, and participate in conference calls with store managers and their corporate office on a regular basis.


Duties and Responsibilities:

Responsibilities include, but are not limited to:

  • Monitor sales and operations at retail stores within a region to ensure sales targets are met.
  • Hire, train, and supervise store managers in the region.
  • Manage store inventory, adjusting inventory at each store depending on market trends and sales performance.
  • Maintain and track store sales and turnover across all stores to ensure any issues are addressed.
  • Monitor daily KPIs and Margin to ensure were maintaining profitability.
  • Check-in, retrain, and address any issues for any stores falling below projected standards.
  • Have a comprehensive understanding of Compliance and BCC Guidelines and ensure all store locations are following up-to-date SOPs
  • Track and monitor adherence to CA compliance regulations.
  • Interview, hire, and train all opening staff for new locations.
  • Ensure facility is equipped with all necessary products, daily supplies, and fixtures.
  • Ensure facility is up to Urbn Leaf aesthetic standards daily.
  • Ensure all staff are clear on their job descriptions.
  • Ensure all staff are trained properly on all company processes, rules, and regulations.
  • Develop and maintain any SOP’s necessary for operations of new and existing locations.
  • Work closely with management team to create checklists and modify SOPs based on location needs.
  • Oversee the development of retail trainers, documents, and protocols.
  • Check-in with already open locations to ensure quality and consistency of Urbn Leaf brand is being maintained.
  • Execute and communicate all company changes from executive team.
  • Work closely with Marketing team to ensure appropriate marketing for specific locations.
  • Work closely with Human resources on employee relations and development.
  • Create, implement, and test all new staff on job knowledge and company standards.
  • Manage deployment team members, including but not limited to; approve time-off requests, handle disciplinary actions, employee development, and maintain scheduling for all members of Deployment Team.
  • The DM will act as interim GM at new location until a new GM has been identified, trained, and deemed capable of overseeing the new location.


Qualifications:

  • At least 3 years of multi-unit store management experience in a high volume, fast paced industry.
  • Must have a high level of business acumen and understanding of how to read a P&L.
  • Must have the ability to use a POS system, reporting, Power Point, Microsoft word and Excel.
  • Must have full cycle recruiting experience
  • Strong knowledge of California labor laws
  • Must be comfortable learning new skills
  • Must have a hands-on, proactive management style


Skills and Attitudes:

Must be motivated, hard-working, and passionate. This position requires someone who is a strong leader with the ability to handle multiple tasks and responsibilities, all while working in a highly regulated industry.


Must have ability to:

  • Perform all job functions with attention to detail, speed, and accuracy
  • Prioritize and organize
  • Be a clear thinker, remain calm, and resolve problems using good judgment
  • Lead by example and ensure that your team executes the game plan laid out for them
  • Understand guest service needs
  • Must have strong communication and leadership skills
  • Work cohesively as a team with co-workers
  • Direct staff performance and follow up with corrective action as needed


Education:

Must have one or more of the following:

  • Bachelor’s degree (B.A.) from a four-year college or university
  • 5 years of relevant experience and/or training
  • Equivalent combination of education and experience


Certificates, Licenses, and Registrations:

  • Valid California Driver’s License


Travel

  • 75% (Required)


Physical Demands/Requirements

Frequency: (N)Never, (O)Occasionally or (C)Constantly

  • Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like. (O)
  • Moving self in different positions to accomplish tasks in various environments including tight and confined spaces. (O)
  • Remaining in a stationary position, often standing or sitting for prolonged periods. (C)
  • Moving about to accomplish tasks or moving from one worksite to another. (C)
  • Adjusting or moving objects up to 50 pounds in all directions. (O)
  • Communicating with others to exchange information. (C)
  • Repeating motions that may include the wrists, hands and/or fingers. (C)  
  • Assessing the accuracy, neatness and thoroughness of the work assigned. (C)
  • Working on a computer for prolonged periods. (C)
  • Sedentary work that primarily involves sitting/standing. (C)

 

Environmental Conditions

Frequency: (N)Never, (O)Occasionally or (C)Constantly

  • High temperatures. (O)
  • Outdoor elements such as precipitation and wind. (O)
  • Noisy environments. (O)
  • Hazardous conditions. (O)
  • Small and/or enclosed spaces. (O)

 

Benefits:

  • Base salary + bonus
  • Medical/dental/vision
  • Paid time off
  • Store discount


Equal Employment Opportunity Policy

Urbn Leaf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

 

Urbn Leaf complies with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at careers@urbnleaf.com.

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