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District Manager

Boston, MA

The District Manager will be responsible for leading a team of retail managers throughout the state promoting a forward-thinking approach to achieving operational and service excellence. This person will strive to consistently meet (or exceed) financial and operational expectations with a goal to ultimately drive sales and customer or patient engagement.


Responsibilities 

The District Manager’s duties are rooted in four areas of excellence:

  1. Leadership and Talent Management
  2. Patient or Customer Experience
  3. Business Operations
  4. Communications


Responsibilities include:

  • Keeping talent top of mind; continuously talent plan to ensure that the staffing plan of the region reflects the mission and standards of GTI’s commitment to culture. Keeping a strong pipeline of internal talent ready to rise and insuring they have a personalized plan of succession.
  • Inspire teams through shared goals and dedication to creating a culture of positive recognition and business accountability.
  • Set high expectations for exceptional patient experiences that are engaging, educational and personalized. Hold patient care management and staff to high expectations and accountable to the measurable results applicable.
  • Develop, implement, execute and maintain the retail strategy and growth objectives. Partnering with Data and Analytics on the sales trends and make recommendations to define that strategy to maximize profitability
  • Set sales targets and implement action plans for achieving set goals in each market and overall.
  • Forecast sales figures and inventory requirements for each location
  • Collaborate with Compliance and Operations Management to ensure quality and compliance to policies, procedures, and regulations.


Qualifications  

  • Bachelor’s Degree Required
  • Minimum 5 years of retail management experience
  • Minimum 2 years of multi-unit management experience
  • Must have maintained P&L responsibility for significant retail operations.
  • Exceptional time management, planning and decision-making skills.
  • Proven record of hiring and developing great talent & conflict resolution.
  • Strong analytical skills, financial aptitude, and attention to detail.
  • Can-do attitude and ability to adapt quickly; business is experiencing tremendous growth so previous operational experience in growth environment is substantially preferred
  • Adapts and thrives in a demanding, start-up, fast-paced environment
  • Superior communication and interpersonal skills (verbal, non-verbal, written), with the ability to build relationships at all levels, both internally and externally
  • Able to work a flexible schedule depending on the needs of the business; will require work on weekends, evenings, and holidays.
  • Travel up to 50%.


Additional Requirements 

  • Must pass any and all required background checks.
  • Must be and remain compliant with all legal or company regulations for working in the industry.


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