Director, Workplace and Employee Experience

San Francisco, CA

Figma is growing our team of passionate people on a mission to make design accessible to all. Born on the Web, Figma helps entire product teams brainstorm, create, test, and ship better designs, together. From great products to long-lasting companies, we believe that nothing great is made alone—come make with us!

As Figma’s new Director, Workplace and Employee Experience, you’ll have a huge impact on Figma’s greatest asset--its people. This hands-on, lead-by-example role will have you partnering with teams across the business to design Figma’s in-person and virtual experiences. Alongside this team, you’ll provide an extraordinary customer service experience to fellow Figmates, and will deeply understand their needs to deliver the right solutions.

You’ll work hand-in-hand with our VP of Workplace & Real Estate to manage workplace expansion and develop the vision, strategy and roadmap for the growing workplace team. Overall, you’ll be instrumental in our space and capacity planning strategies, and you’ll draw on your extensive knowledge of facilities and vendor management to drive operational process improvement. You take a creative and optimistic approach to the multitude of challenges a growing company faces and generally think “why not?” instead of just “why?”. You love to laugh at the everyday challenges that make Workplace such a rewarding department to run.

This is a full-time, hybrid role based in our San Francisco hub.

What you’ll do at Figma:

Lead a team of creative, driven individuals to create best-in-class workplace experiences for employees, candidates, and visitors
Partner closely with VP of Workplace on office space expansion/growth and technology roll-outs/upgrades--balancing employee experience and budgetary requirements
Drive the employee experience calendar through company events throughout the year, keeping inclusion and belonging top of mind with every project
Own numerous internal employee experience programs, from employee swag to thoughtful and creative anniversary celebrations and ensure that our remote employee population has the tools to be productive, successful, and involved
Implement vendor selection guidelines, manage vendor service contracts, periodic and ongoing performance & financial reviews, conduct RFP's, and monitor the performance of the team, including service providers.
Oversee and execute on-target financial budget of various sites; partner with Finance to track monthly and quarterly metrics.

We'd love to hear from you if you have:

8+ years of workplace, facilities, or office management experience; remote/global experience a big plus
5+ years of people management experience
Leadership in experience design and/or culture-building programs
Superb people management skills—you’ve led and developed teams before
Excellent prioritization chops—you can distinguish between the important and urgent, and know-how to appropriately tackle each challenge
Strong influencing skills and the ability to work collaboratively and cross-functionally
Ability to handle unexpected changes and challenges with poise and collaborative mindset

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Read more about our team

We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please let your recruiter know if you require accommodation.