Director, U.S. Diversity, Equity & Inclusion

Chicago, IL

Supports the service delivery, development, and implementation of initiatives and programs for Human Resources to ensure a consistent and exceptional employee experience. Works across BMO to deliver specific project/program results in alignment with overall group goals, and provides subject matter expertise and advice related to the Human Resources program/offer.

  • Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
  • Ensures alignment between values and behaviour that fosters diversity and inclusion.
  • Regularly connects work to BMO’s purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
  • Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
  • Attracts, retains, and enables the career development of top talent.
  • Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
  • Acts as a trusted advisor to senior leaders for making business decisions and implementing strategic initiatives.
  • Develops an expert understanding of business/group challenges.
  • Networks with industry contacts to gather competitive insights and best practices.
  • Recommends measures to improve organizational effectiveness.
  • May consult to or serve on various committees and task forces.
  • Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.
  • Helps determine business priorities and best sequence for execution of business/group strategy.
  • Conducts independent analysis and assessment to resolve strategic issues.
  • Develops the business case by identifying needs, analysing potential options and assessing expected return on investment.
  • Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.
  • Acts as the prime contact for internal/external stakeholder relationships, which may include regulators.
  • Defines business requirements for analytics & reporting to ensure data insights inform business decision making.
  • Assesses and adapts existing operational programs; develops new capabilities to ensure ongoing success.
  • Same as Grade 8 accountabilities and:
  • Oversees the design, development, and implementation of tools and training required to deliver business results.
  • Acts as the day to day contact for vendors; supports the implementation, maintenance, and sustainment of vendor solutions.
  • Leads/oversees the management of vendor relationships and provides guidelines for execution; ensures that all agreements are met as per requirements.
  • Leads/supports contract negotiations with vendors, balancing cost, risk and performance.
  • Oversees the end to end employee experience related to HR program / process within service level agreements and standards.
  • Acts as the day to day subject matter expert for the HR program / process and provides advice/support across HR as required to meet program run and build requirements.
  • Provides strategic input as a trusted advisor into business decisions on the HR program / process.
  • Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group and HR program / process.
  • Conducts independent analysis to resolve strategic issues.
  • Acts as a subject matter expert on relevant regulations and policies and for internal/external stakeholders.
  • May network with industry contacts to gain competitive insights and best practices.
  • Participates / leads in the design, development, implementation, and management of core processes.
  • Leads the execution of HR program / process; assesses and adapts as needed to ensure quality of execution.
  • Develops and manages comprehensive information management systems; designs and/or leads initiatives to improve processes, analysis and reporting.
  • Performs periodic reviews of the program and understands industry trends, analyzing the impact and effectiveness of the program, providing insights, making recommendations for enhancements and executing changes as required.
  • Facilitates the ongoing education, communication and awareness of the HR program / process, including policy, principles and standards for various stakeholder groups to ensure standardized and consistent application and implementation enterprise wide.
  • Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
  • Monitors and tracks HR program / process performance, and addresses any issues.
  • Designs and produces regular and ad-hoc reports, and dashboards.
  • Builds effective relationships with internal/external stakeholders and ensures alignment.
  • Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.
  • Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
  • Leads the development of the communication strategy focusing on positively influencing or changing behaviour.
  • Collaborates across BMO to develop communications strategies and ensure consistency of messaging, in order to positively influence or change behaviour.
  • Performs quality reviews to confirm compliance with standards and identifies gaps or issues.
  • Operates at a group/enterprise-wide level and serves as a senior specialist resource across BMO.
  • Influences how teams/groups work together.
  • Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to multiple, interdependent, complex problems.
  • Communicates abstract concepts in simple terms.
  • Fosters strong internal and external networks and works with and across multiple teams to achieve business objectives.
  • Anticipates trends and responds by implementing appropriate changes.
  • Broader work or accountabilities may be assigned as needed.


Qualifications:

  • Typically 9+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
  • Program management skills - Expert.
  • Seasoned expert with extensive industry knowledge.
  • Technical leader viewed as a thought leader for innovation.
  • Verbal & written communication skills - Expert.
  • Analytical and problem solving skills - Expert.
  • Influence skills - Expert.
  • Collaboration & team skills; with a focus on cross-group collaboration - Expert.
  • Able to manage ambiguity.
  • Data driven decision making - Expert.


We’re here to help

At BMO Harris Bank we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.


As a member of the BMO Harris Bank team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.


To find out more visit us at https://jobs.bmoharris.com.


BMO Harris Bank is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. BMO Harris Bank N.A. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

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