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Director, Strategic Accounts

Remote

Your Future Evolves Here


Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones.


Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business.


Join Evolent for the mission. Stay for the culture.


What You’ll Be Doing:

Director, Strategic Accounts


This role is unique as this individual will be working directly with Evolent’s largest client and leading a group of individuals who oversee various aspects of the plan. The Director will have a unique insight to the various idiosyncrasies to the individual markets and be directly and indirectly responsible for their outputs. The Partner Operations team is also going through many exciting changes and this individual will have a direct input to the service model and structure for Evolent.


Collaboration Opportunities:

Serving as a consultative partner, helping to identify opportunities for growth within health plan specialty management and Evolent.


Partner with Evolent central Strategic Account resources to implement relationship best practices and drive value communication and satisfaction at all levels of the partner organization.


What You’ll Be Doing:

  • Lead and mentor a team of account executives and managers providing ongoing feedback and support.
  • Supporting strategic operations and providing direction while collaborating with Account Executives and other stakeholders.
  • Cultivate productive, trusted relationships with key executives – including C-level and both internal and external stakeholders of relationships.
  • Utilizes data-driven resources to runs efficient/effective meetings and work sessions with the client and all relevant Subject Matter Expert (SME)s.
  • Possesses working knowledge of Evolent products and services and can articulate value proposition for all at a high level.
  • Develop best-in-class presentation strategy, narratives, and content to support external meetings with senior stakeholders. Including scheduling and leading Client Value Meetings.
  • Aggressively manage all aspects of the contracts with assigned clients as well as ensure ongoing contract performance through risk management activities including assurance of Service Level Agreement performance, rate/savings maximization through ongoing benefit analysis and adherence to requirements of the client’s legal and regulatory environment.


Qualifications – Required and Preferred:

  • Bachelors’ Degree or equivalent work experience -Required.
  • 5 + years in client or account management leadership roles supporting team goals -Required.
  • 5+ years' experience with direct account management leadership supporting insurance companies and healthcare providers -Required.
  • Ability to find creative solution in an ever changing and growing environment -Required.
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including at the C-level. – Required.
  • This role requires approximately 25% travel- Required.
  • Exceptionally high “Emotional Intelligence” and able to connect with diverse constituents, actively listen, and identify key areas of sensitivity – Preferred.


Technical Requirements:

We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations. 


Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. If you need reasonable accommodation to access the information provided on this website, please contact [email protected] for further assistance.


The expected base salary/wage range for this position is $120,000 up to $130,000. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. As part of our total compensation package, Evolent is proud to offer comprehensive benefits to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.

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