Director of SMB Sales

Remote (United States)

Postscript is redefining marketing for ecommerce companies. By introducing SMS as an entirely new channel for ecommerce stores to engage, retain, and convert their customer base, brands are seeing huge ROI with Postscript. Backed by Greylock, Y Combinator and other top investors, Postscript is growing fast and looking for remarkable people to help build a world class organization.

As Director of SMB Sales, you will scale the team, processes, and strategy responsible for closing new business in Postscript’s largest customer segment. You will hire, coach and lead a team of Account Executives to become experts in ecommerce and SMS marketing. You will develop the sales playbook and execute a world class sales process. You’ll create and maintain a culture of high performance, accountability, and customer empathy. You’ll work cross-functionally with the GTM leadership team to meet our ambitious growth goals and continuously improve our GTM motion. Above all, you will be a key leader at Postscript and your efforts will directly impact our scaling efforts in 2021 and beyond.

All positions at Postscript are fully remote in North America.

Primary duties

Consistently and predictably achieve performance targets for the SMB account executive team. Actively manage pipelines and forecast future performance.
Build and lead a team of high-performing account executives. Provide ongoing mentorship & guidance. Develop plans for continued learning and future career growth.
Actively coach your team members. Participate in sales meetings to coach, improve win rates, support closing new business
Develop and implement a repeatable process and playbook for the SMB sales team.
Develop expertise in ecommerce, martech, SMS, and Postscript best practices. Coach your team to win with prospects and customers based on a nuanced approach within this context.
Build excellent sales infrastructure, including sales process, CRM design and analytics. Partner with Revenue Operations to design comp plans and set quotas for your team. Build a foundation that can support >$20M in smb revenue.
Develop KPIs and metrics for your team. Provide consistent, actionable reporting. Implementing data-driven sales management techniques to maintain a consistent and accurate sales forecast
Serve as a key leader in the Sales organization and collaborate with other sales, marketing, and customer success leaders to continuously improve our GTM motion

What We’ll Love About You

3+ prior years experience in sales leadership
5+ years as an Account Executive or sales manager
Proven history of consistently meeting team performance targets
Experience managing in a high-growth, early stage company
Experience in e-commerce, marketing technology or related field
Experience selling to businesses with $1-$10M in revenue and $10-50K ACV
Demonstrated ability to hire, train, coach and nurture top talent
Strong analytical skills, with a data-driven, metrics-oriented mindset
Experience building sales infrastructure (sales process, CRM design, quotas, etc.)
Strong cross-functional collaborator

What You’ll Love About Us

High growth startup - plenty of room for you to directly impact the company and grow your career!
Fully remote culture - work from home (or wherever!)
Fun - We're passionate and enjoy what we do
Competitive compensation and opportunity for equity
Unlimited paid time off
Health, dental, vision insurance
Other great perks, such as home office stipend

You are welcome here. Postscript is an ever-evolving place of equal employment for talented individuals.