Director of Sales
KEY JOB FUNCTIONS:
- Lead and manage assigned team members to achieve their quarterly/annual revenue goals and drive customer satisfaction and market share for Caesars Entertainment.
- Train and hold team members accountable for following process and procedure as it relates to responding to RFPs and contracting business.
- Coach and develop team members to utilize their resources to impact performance. Work with Human Resources and the Senior Vice President of Sales on team members not achieving their goals by putting them on performance improvement plans.
- Recruit and connect with qualified candidates for future open sales positions within the Meeting Sales division.
- Utilize company, division and individually crafted tools for recognizing role model performance within your team including nominating for company wide recognition, quarterly sales achievements and performance above and beyond standard such as contracting a new account for the company.
- Host team meetings on a consistent basis via Zoom and occasionally in person to build a stronger team connection, train and recognize your assigned team members.
- Utilize data and resources for accurate forecasting and pipeline management.
- Utilize data and technology platforms to drive business development and performance such as Tableau, Amadeus, SalesForce, LinkedIn, ZoomInfo, Knowland and CVENT. Consistently present new resources and tools that will support further achievement of quarterly/annual revenue goals.
- Ensure team members manage their sales pipeline to drive maximum business outcomes by ensuring they use the 90/50/10 coding and decision due date structure to accurately populate the forecast tools.
- Set and manage sales activity goals that are to be documented in SalesForce.
- Set realistic business development goals for your assigned team members to ensure that Caesars Entertainment brand is top of mind in order to drive new market share.
- Attend high value site inspections on-site to support closing contracted business for your team.
- Attend in-market sales appointments to support your assigned team members, provide on-site coaching and develop relationships with current and prospective accounts.
- Create new and exciting client events in-market to drive customer loyalty and present brand updates.
- Responsible for reviewing financial summaries on a consistent basis to understand regional and individual property performance as it relates to key metrics against Plan and Prior Year. In addition, reviewing and utilizing pace and position reports to drive specific sales activities to contract business where needed by property, year and month.
- Travel required
- Technical skills – Amadeus, SalesForce, MS Word, MS Excel, MS Powerpoint, LinkedIn, Zoom Info
Qualifications:
EDUCATION and/or EXPERIENCE:
- BA/BS degree preferred
- 8+years of prior hospitality experience preferred
- Previous GSO experience preferred
- Proven experience building and maintaining a strategic partnership
QUALIFICATIONS:
- A track record of consistent performance and accountability using relationship management approaches and continuously growing large accounts
- Proven ability to produce creative solutions and demonstrate proactive thought process
- Joint solution development and co-creation
- Excellent oral, written, verbal, interpersonal communication and presentation skills required; as well as professional appearance and demeanor
- Time management skills
- Consultative and collaborative communication and positioning
- Listening and discovery skills
- Ability to act quickly and exercise good judgment under pressure/conflict situations
- Ability to handle a high volume, fast paced environment with frequent interruptions
- Must be enthusiastic and efficient and work well with co-workers and management
- Long hours involved and available on weekends and holidays
- Must be able to travel
- Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
- Meeting and selling to senior executives
- Financial/business acumen
- Understanding organizational priorities
- Multifunctional account team leadership
At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names.
We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership.
The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.
Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”.
Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.