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Director of Program Management

New York, NY

Here at BARK, we love dogs and their people. We’re looking to make all dogs happy throughout the entire world (we’re not kidding). Think Disney for dogs -- we make magic for dogs and their people through our products, events, and experiences.


Our ambition level is high, the opportunity is huge, and our love for dogs is through the roof!


We launched in 2011 with BarkBox, a monthly-themed subscription of all-natural treats and clever toys. Since then, we've shipped more than 70 million toys and treats to the dogs across the world and use all of that direct customer feedback to inform new initiatives and ways to make magic between dogs and their people. We’ve since expanded into other offerings as well, as we aim to become THE Dog Company for every family with a four-legged, belly- scratch-loving, interspecies family member.


THE TEAM

If the BARK experience is a theatrical production, the Supply Chain team is the wizard behind the curtain making sure all 10,000 things go according to plan and millions of dogs are happy. We're the people who source our products and get it where it needs to go: from factory / manufacturer to our warehouse network, and then to our end customers by all the necessary means possible (TEU, LCL, small parcel, LTL, FTL). We are obsessed with logistics and relentless on performance, but we're not afraid to have fun! We like to think we're superheroes your dog doesn't even know about. No capes, but we type faster than you can fly and don't rest until pups are barking at the door in anticipation of BARK products landing on their doorstep


WHO WE’RE SNIFFING FOR

This individual is a critical part of meeting Bark's strategic mission of making all Dogs happy, and will balance and mix operational, programmatic, and strategic responsibilities in support of Bark strategic initiatives.


The ideal candidate has spent time supporting fast- growing, complex organizations, in the capacity of business management, supply chain, operations, program and product management.


The individual will be persuasive, diplomatic, and have proven communication skills. It is important that he/she can engage and work across all functional areas and influence without authority.


The ideal candidate is a driven individual who is an experienced operator and has experience with supply chain programs, and is adept at engaging internal and external stakeholders at all levels of an organization, is a sharp analytical thinker with a data-driven approach to solving problems, and someone who will flourish in a role with considerable autonomy and visibility


KEY DUTIES

  • Drive, in collaboration with leadership, program owners, long range planning processes, operations plans and project execution.
  • Drive cadence and content for strategic, business, operational reviews.
  • Develop and own our portfolio, program and project framework and inspection mechanisms.
  • Own and engage with finance partners to drive business data analysis to help drive strategic decisions.
  • Analyze operations to identify key metrics and opportunities for effective business operations.
  • Drive regular cadence of communications to stakeholders including internal employees, external audiences.
  • Facilitate program and product roadmaps.
  • Manage and onboard a flexible team of both internal and external resources (consultants, contractors) as needed based on business need.


EXPERIENCE

  • 8+ years of experience with supply chain business management functions in large, complex organizations.
  • Experience partnering effectively with geographically dispersed teams.
  • Experience MS Office/ Google suite of products.


SKILLS & QUALIFICATIONS

  • BA/BS degree is required; MBA is desired.
  • Strong project, program and resource management skills for highly complex business
  • and technical initiatives.
  • Excellent business writing and communication skills to peers and senior leadership
  • teams.
  • Comfortable with ambiguities, conflicting priorities, multicultural, matrixed
  • environment.
  • SQL, Data Analysis and Excel/ Sheets savvy to aid problem-solving and drive decisions.
  • Strong interpersonal and relationship building skills; proven ability to get results.
  • Strategic thinker with highly developed analytical and critical thinking abilities. Able to
  • find and mine data to help make design strategy and road map decisions.
  • Leads by influence, shows strong bias for action, and holds people accountable to goals


PAY TRANSPARENCY

  • The base salary range for this position is $152K-$218K
  • This position is eligible for equity


This compensation range is based on BARKs good faith estimate as of the date of this posting and may be modified in the future. Actual pay for this position will depend on a variety of variables including location, travel, internal equity, experience, education, skills and expertise.

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