Director of IT

New York, NY

We are looking for an ambitious Director of IT to manage the planning, organization, and execution of all IT functions at FEVO to optimize the company’s operational efficiency. The ideal candidate will have a very strong technical background with deep knowledge of IT ranging from infrastructure and help desk support to security and permissions. You will analyze, troubleshoot, and resolve all technical issues, as well as manage the support and maintenance of existing applications. A strong candidate will be able to assess IT operational needs and develop new technical solutions. This is a hybrid role so you must be able to come into the NYC office as needed.

WHAT YOU'LL DO:

Build and lead overall IT operations including IT infrastructure, applications, and help desk
Establish, plan, and administer the overall policies and goals for the IT department
Develop procedures and best practices to support the functional infrastructure and enforce adherence
Manage and track the IT departmental expense budget
Oversee the research and selection of IT equipment, applications, and supplies
Ensure that the IT goals and objectives are completed to a consistently high standard, within budget, and on time
Direct the evaluation, development, and activities of Information Technology staff
Identify potential areas for improvement within the IT organization, ensuring alignment with key partners and leveraging resources

WHAT YOU'LL BRING:

10+ years IT experience (including IT infrastructure, applications and help desk)
BA/BS in computer science/related field or equivalent experience preferred
Well-versed in using support platforms, such as Office 365, Salesforce for CRM, and NetSuite for ERP
Management of IT teams and collaborating cross-functionally in a fast-paced start-up
Background in establishing policies and procedures
Excellent communication skills and a solution-based mindset
Ability to work with ambiguity, make decisions about what data and approach is best for the task at hand
Effective organizational, time management, and problem-solving skills with multiple projects
Proven ability to instill trust and confidence and take initiative

THE GOOD STUFF:

Competitive salary range of $140-170k
Stock option program
Generous benefits including full health and dental
Apple products such as Airpods and iPads
Stipend for going to live events
6 months parenthood leave
2 weeks paw-ternity leave for adopting a pet
Annual FevoFest conference usually in a tropical location
Too many other things to mention!

FEVO provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

To Staffing and Recruiting Agencies: Our company does not accept unsolicited CVs or applications from agencies. We are not responsible for any fees related to unsolicited CVs or applications and explicitly reserve its right to contact candidates presented in such unsolicited CV or application.