Director of Creative

Thirdlove San Francisco, CA

Who We Are

ThirdLove disrupted the lingerie industry by empowering women to find their perfect fit online with our innovative Fitting Room® quiz and is one of the original brands to operate 100% direct-to-consumer. All design and R&D is done in-house, and our extensive and complex supply chain is fully managed by our team. Inclusivity is at the core of who we are and how we serve our customers and build our teams.

Traditionally, women were given a choice between two options when it came to their bras and underwear: Be sexy, or be comfortable. Our Cofounders: Dave Spector, Heidi Zak, and Ra’el Cohen, thought that was outdated too — so, in 2013, they created ThirdLove — a third, better option, which doesn’t force us to choose between being sexy or comfortable. 

What Our Team Embodies

Our culture is collaborative, fast-paced, and data-driven, and we were most recently recognized with the Great Place to Work certification. This recognition is given to a very small percentage of companies who apply for it and determined by employees’ real-time reports of their company culture. Earning this designation demonstrates to us that our teammates at ThirdLove are inspired by our mission, engaged in their everyday work, and enjoy partnering with our teammates and customers. If you want to impact millions of people, find your fit, and propel your career forward, we’d love to hear from you.

What We Are Looking For:

ThirdLove is hiring for a Director of Creative that will define, evolve and unify our brand across all channels. You will be responsible for leading the end to end creative process from ideation to campaign delivery, creating a seamless elevated content experience for our customers at every brand touchpoint. This candidate will lead and inspire the photo and video art direction, visual design, and creative operations teams. You are a natural energetic leader who inspires, is innately creative and collaborative, and will thrive in an entrepreneurial and fast-paced environment. We are not afraid to take big creative risks and want a leader who is aligned to this. The VP of Creative will report to the Chief Creative Officer. 

What You Will Own And How You Will Make A Difference:

  • Set seasonal creative campaign direction, inspiring and leading their teams through content creation across all customer and marketing channels
  • Collaborate cross functionally with brand marketing, merchandising, data, growth marketing, and product leads, to help drive short-term and long term creative brand strategies
  • Develop industry leading advertising campaigns which generate awareness and revenue
  • Manage team to evolve brand style guides to synchronize brand identity, voice, and aesthetics across all aspects of the experience 
  • Manage multiple projects and teams simultaneously and effectively
  • Understand customer insights and behaviors to reach the proper audience and nurture the customer journey
  • Leverage data to inform creative strategies and design decisions
  • Establish clear processes for efficient workflow and communications
  • Attract, retain, and develop a team of talent, driving ongoing optimization of team and skill sets

Who You Are:

  • Strong conceptual and strategic thinker – able to communicate effectively and influence others
  • Open-minded, passionate about your work, and can energize and align others towards a common goal
  • You are committed to the timely project delivery, within budget and meeting revenue expectations
  • You are proactive and entrepreneurial, behaving with integrity and transparency

You Have:

  • Bachelor's degree 
  • 15+ years of progressive, authentic leadership experience in roles demonstrating creative development, both agency and client side with a focus in eCommerce
  • Proven ability to partner cross functionally, with an understanding of customer experience, data, growth marketing, and product
  • Experience in small and large-scale projects in eCommerce, digital media, in-store, and advertising
  • Demonstrated experience in leading creative projects from ideation to delivery and launch
  • Experience leading teams, demonstrating the ability to lead and deliver on various projects, perform well under pressure, and excel in providing reliable and clear communications
  • Clear, concise, and transparent communication style
  • A clear strategy for design-centered processes and proven methodologies for identifying and solving problems in the creative workflow 
  • Strong brand portfolio full of a wide range of visual styles through various channels.
  • Dedicated and strong attention to detail and a passion for storytelling

ThirdLove Offers You:

  • Competitive salary + equity
  • Medical/Dental/Vision insurance
  • Paid parental leave
  • Flex time off
  • Discounted and free products
  • Gym discounts
  • Pet Plan insurance


ThirdLove is an equal opportunity employer and values diversity at the company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, genetics, marital status, veteran status, or disability status.

ThirdLove is an E-Verify employer and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information please visit E-Verify.

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