Director, Internal Communications

Shelton, CT

The Director, Internal Communications & Employee Engagement will be part of a dynamic global communications and human resources team and responsible for communications plans and activities that inform and engage team members around the world. Reporting to the Vice President/Head of Global Communications with a dotted line to the VP, People & Culture, the Director will support and drive the effectiveness of companywide communications and engagement strategies through channels, content, measurement and events. The Director will oversee internal and agency teams in implementing programs and developing content, including speeches, announcements, events and videos. This individual will also play a key role in coaching executives on presentations and speaking opportunities.

The perfect candidate is both a team player and self-starter and can come up with creative, innovative ideas to inform, motivate, and inspire team members; skillfully manage and assist executives with their team communications; and get in the trenches to execute plans and make things happen.

Main Responsibilities include:

Internal/Employee Communications

Building and executing the strategy for proactively aligning team members around BIC’s vision, mission and business priorities
Partnering with the global communications team and HR team members to implement major internal initiatives and engagement activities such as town hall meetings, internal announcements, department reorganization communications, and other sensitive topics
Reviews, edits and approves employee announcements
Develops communications that support Mergers & Acquisitions activities
Advises functional leaders on communications strategies and approaches
Drafts speeches and video content for internal announcements and events
Leads quarterly corporate communications initiatives, such as managing content creation and coordination of global town hall meetings and writing/editing leader communications
Develops a strategy to reach and engage remote team members
Plays a key role in the vision, planning, and execution of the biannual leadership meeting
Ensures internal communications messages are consistent across all mediums and with external communication messages
Responds to feedback from staff and adjusts communications content accordingly
Maintains the BIC voice and internal brand across all communications, written and verbal, and across company leadership
Key member of Crisis Communications response team, coordinating the internal response and communications to issues and crises as required

Employee Engagement

Design and implement engagement strategies to promote awareness and adoption of our employment brand across the various stages of the employee lifecycle and build brand ambassadors
Collaborate with the broader HR team to secure impactful communication on key/strategic workforce development and change management initiatives
In partnership with People and Culture team, design and execute engagement surveys, perform analysis of results, build action plans and track progress against planned initiatives and commitments
Develop a regional engagement ambassador program to assist with local/regional engagements
Works with executive leadership team to analyze engagement survey results, identify trends and make recommendation to improve and maintain high employee engagement.
Advises business leaders and HRBPs on engagement strategies for their teams
Design and execute Group Recognition Awards program
Craft and execute a Global Diversity, Equity & Inclusion communications strategy
Create and maintain global HR and DE&I communications Calendars
Develop team member event strategy at two HQ locations and partner with HR and Communications team members in regions to design events to drive engagement
Support CHRO on quarterly communication to all HR team members and twice-annual town halls
Member of HR Leadership team
Support HR transformation, including implementation of SuccessFactors, providing guidance and feedback to project-specific change management team
Partner with Talent Acquisition team to support efforts on enhancing employment brand, including creating opportunities for team members to engage with BIC on social media
Create database of employee assets related to engagement to be used for both internal and external marketing efforts (photos, testimonials, etc.)
Provide input to Real Estate / Facilities teams on optimization of workspace to foster increased collaboration and engagement

Qualifications

Successful candidates will possess:

Bachelor degree in Communications, English, Public Relations, Journalism, Marketing or a related field required
10+ years of experience within corporate communications and employee communications in-house or at an agency
Experience managing others
Experience in fast-moving industry within a heavily matrixed organization
Experience working in a global organization
Progressive change management and communications experience
Formal training and extensive experience in employee communications and advising executives in communications and reputation management
Demonstrated ability to work with senior leadership teams
High-touch stakeholder engagement; track record of building relationships with cross-functional teams
Ability to identify and analyze business and audience needs to deliver messages via the most appropriate mix of channels.
Strong management and strategic planning and goal setting
Ability to work in a fast-paced environment, with multiple and changing priorities while maintaining a strong focus on execution and results
Ability to show visual communications and writing samples across a variety of communications channels
Excellent visual, oral and written communication skills required
Strong executive presence, able to effectively manage complex, sensitive and confidential matters
Superior writing, editing and proofreading skills. Creative visual storyteller. Inquisitive. Creativity, critical thinking, ability and confidence to advise senior managers and problem solve, to shape communications strategies and plans. Media and presentation training a plus.

BIC is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided on the basis of qualifications, merit, and business need.

BIC is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC, and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means.