Director, HR

Secaucus, NJ

Rent the Runway (RTR) is transforming the way we get dressed by pioneering the world’s first Closet in the Cloud. Founded in 2009, RTR has disrupted the $2.4 trillion fashion industry by inspiring women with a more joyful, sustainable and financially-savvy way to feel their best every day. As the ultimate destination for circular fashion, the brand now offers infinite points of access to its shared closet via a fully customizable subscription to fashion, one-time rental or ownership. RTR offers designer apparel, accessories and home decor from 700+ brand partners and has built in-house proprietary technology and a one-of-a-kind reverse logistics operation. Under CEO and Co-Founder Jennifer Hyman’s leadership, RTR has been named to CNBC’s “Disruptor 50” five times in ten years, and has been placed on Fast Company’s Most Innovative Companies list multiple times, while Hyman herself has been named to the “TIME 100” most influential people in the world and as one of People magazine’s “Women Changing the World.”

About the Job

In this position you will partner with Operations Senior Management to develop and execute the HR strategies that foster organizational and people effectiveness. The individual in this role must understand business priorities and translate them into an HR agenda that supports the business as it grows rapidly. This person has full responsibility for the overall success of the Dream Fulfillment Center including on time shipping, inventory control, people management and development, facility configuration to drive efficiencies, capacity planning and inbound and outbound on time performance. Must be a hands-on leader who will work closely with the different departments and a floor leader. This role drives overall business performance and employee engagement by proactively diagnosing issues and opportunities and taking the necessary actions to address issues. The HR Director will work with the Senior HR Business Partner and HR Business Partner in the development and execution of project plans as well as the HR strategies and business objectives, including but not limited to: talent planning, leadership training & development, performance management, workforce planning, communication and diversity initiatives, etc., all of which help further the goals of the organization. The HRD role is both a strategic and hands-on role that provides full cycle Human Resources support to our 24/6 Fulfillment Center. Director of Distribution.

The ideal candidate will be a creative, collaborative, results-oriented leader who is particularly adept at balancing multiple priorities and issues and being decisive. A true hands-on approach as well as the ability to successfully monitor the "pulse" of the employees to ensure a high level of employee engagement at all levels of the organization. Experience with rapid and complex changing work environment and high-volume workload is a must. This role requires someone to be dedicated to developing a strong, diverse, and collaborative organization, have a strong work ethic, a passion for managing the details within a growing business and willing to contribute where necessary including the ability to "roll up your sleeves."

What You'll Do

Execute our people initiatives, providing great internal customer support, and driving HR functional excellence and process improvement
Maintain and operationalize all Rent the Runway HR policies including the employee handbook.
Responsible for oversight of the HR Operation's data, analytics, and systems to support responsive decision making.
Investigate highly sensitive HR and team member relation issues, including proposing remedial action based on investigation findings
The ability to understand business goals and recommend new approaches, policies and procedures to effect continual improvements in business objectives, productivity and development of HR within the company
Serve as a thought partner & decision maker w/ Site Leadership and People Ops teams regarding HR operations topics including but not limited to labor planning, payroll, payroll tax, policies, operational process improvements, benefits, etc.
Guide and advise leaders in corrective action, development plans, employee terminations, etc.
Oversee and manage an HR Business Partner and work closely with the Legal & People Ops team to develop and implement compliant processes
Coaching and mentoring at management/director level
Responsibility for operations management talent movement and development
Partner on management Learning & Development programs including creation of facilitator guides, participant guides, Powerpoint decks, and job aids to support the learning opportunities and key gaps in leadership
Creating and driving effective development, employee relations, retention and reward programs
Advise leaders regarding legal and regulatory compliance: FMLA, ADA, FLSA, EEO, OSHA, Safety, etc.
Partner with senior leadership to drive performance management at all levels of the organization
Ensure consistent policy implementation and adherence
Facilitate, partner as necessary and use sound judgement to resolve employee relation concerns
Partners with operations leadership in the development of engagement action plans based on their Employee Engagement Survey results in alignment with company goals

About You

Bachelor’s Degree in HR, Business or related field; advanced HR degree preferred
At least 10 years in a dedicated HR role with at least 6 years of HR management experience
The ability to manage multiple priorities simultaneously - orientated on results
Experience interpreting and applying HR policies, procedures, programs and processes
Passion for innovative HR solutions and process improvement
A strong solution focus and be comfortable working in an environment which demands strong deliverables along with the ability to identify problems and drive appropriate resolutions
Previous experience training management level
Experience in a manufacturing or warehouse environment
Excellent problem solver with a proven track record of driving results
Outstanding interpersonal, oral, and written communication skills
Excellent computer skills including Microsoft Office Products, Internet navigation, HRIS systems
Able to create, analyze, report and manipulate data as it relates to HR metrics
Bilingual in Spanish preferred

Benefits:

At Rent the Runway, we’re committed to the wellbeing of our employees, and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, but are not limited to:

Paid Time Off including vacation, paid bereavement, and family sick leave - every employee needs time to take care of themselves and their family.
Universal Paid Parental Leave for both parents + flexible return to work program - because we know your newest family member(s) deserve your undivided attention.
Paid Sabbatical after 5 years of continuous service - Unplug, recharge, and have some fun!
Exclusive employee subscription and rental discounts - to ensure you experience the magic of renting the runway (and give us valued feedback!).
Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment - Your health comes first and we’ve got you covered.
401k match - an investment in your future.
Company-wide events and outings - our team spirit is no joke - we know how to have fun!

COVID-19 VACCINE REQUIREMENT:

RTR is requiring all US corporate employees to be fully vaccinated for COVID-19 in order to work in person, unless an employee requires a reasonable accommodation for medical or religious reasons. If you believe that you may require an accommodation, please apply for any roles that interest you and if hired, you will receive information on how to request a reasonable accommodation after your start date. RTR will evaluate all such requests in accordance with Company policy and applicable law.

Rent the Runway is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law.