Director, Employee Storytelling & Content Strategy
The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for.
To help us do this essential work, The New York Times is hiring a Director of Employee Storytelling & Content Strategy to help implement a global content strategy for our employees that deepens connections to the organization, builds a sense of community and contributes to strengthening our culture. The person in this role will play a critical role in developing stories that embody the spirit, strength of character and mission of The Times across our digital and multimedia platforms.
We are looking for a talented communicator who will partner with the leaders across The Times to ensure we support employees to help them grow, thrive and feel a sense of inclusion and connection to our organization. You must be adept at crafting engaging, employee-centric messaging and creative communications across a range of platforms. You are passionate about creating a diverse, equitable and inclusive environment that connects employees to the organization. You are an inspirational communicator, with a passion for supporting professional development and growth of other team members.
The Director of Employee Storytelling & Content Strategy will be a leader on the Culture & Communications team, reporting to the Executive Director of Employee Storytelling & Content Strategy. The role will be based in New York City.
- Collaborating in the management of The Times’s employee storytelling strategy and editorial plan, including digital platforms and vehicles
- Ideating and delivering high-quality storytelling content that informs, engages and inspires employees across the organization
- Working cross-organization with colleagues to gather ideas, topics and subject matter expertise to inform the creation of compelling content that contributes to building an inclusive and connected culture
- Curating employee content on the company intranet, working closely with design partners
- Providing strategic editorial oversight of the company’s internal newsletters
- Demonstrating creative thought leadership, keeping ahead of trends and providing ideas for innovation and evolution
- Building talent through formal and informal means, helping your team and other colleagues learn and grow through regular feedback, coaching and mentoring
- Understanding the diverse needs and perspectives of internal stakeholders and develop clear, compelling and nuanced messaging
- Tracking metrics and measurement of success for employee engagement with content
- Partnering with communications, HR, marketing and business department colleagues and leaders across The Times to identify and develop compelling stories and content that contribute to building an inclusive and connected culture
- Being a trusted advisor and culture champion across the organization, tirelessly promoting our internal story and a culture aligned to our values and behaviors
- Bachelor’s degree and 10+ years of communications experience
- Exceptional communications skills, including writing, verbal and editing skills, with strong attention to detail
- Experience developing compelling communications that engage employees, foster culture building and drive change
- Record of achievement in developing and carrying out complex communications plans, including aligning goals across complex organizations
- Experience managing communications platforms, including company intranets and email software
- Highly innovative, creative and collaborative problem solver, with a bias toward action and impact
- Track record of building relationships with cross-functional teams and professionals at all levels, demonstrating sensitivity, empathy and understanding for diverse points of views
- Team player who inspires and makes others better. You are always open, honest, and direct. And you treat everyone with respect, without fail.
- Belief in the value of independent journalism to people and society as a whole, as well as the growing business that supports it
- 7+ years of internal communications experience
- Proficiency measuring and analyzing communications’ effectiveness through data-driven insights to drive continuous improvement
- Experience collaborating with design and creative teams, including in-house professionals and agency or vendor resources
- Passion for and knowledge of content trends, tools and channels
The annual base pay range for this role is between $145,000.00 and $160,000.00.
The New York Times is committed to a diverse and inclusive workforce, one that reflects the varied global community we serve. Our journalism and the products we build in the service of that journalism greatly benefit from a range of perspectives, which can only come from diversity of all types, across our ranks, at all levels of the organization. Achieving true diversity and inclusion is the right thing to do. It is also the smart thing for our business. So we strongly encourage women, veterans, people with disabilities, people of color and gender nonconforming candidates to apply.
The New York Times Company is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The New York Times Company will provide reasonable accommodations as required by applicable federal, state, and/or local laws. Individuals seeking an accommodation for the application or interview process should email email@example.com. Emails sent for unrelated issues, such as following up on an application, will not receive a response.
The Company will further consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable "Fair Chance" laws.
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