Director, Digital Engagement

Seattle, WA

We are hiring a Director, Digital Engagement aligned to our Consumer Products and Retail business unit, who has experience designing and developing innovative digital solutions that solve complex business problems. Here at EPAM, we fully recognize that our people are the source of our success, and we are committed to helping EPAMers achieve their goals by offering various opportunities for skill development, career progression, and a supportive work environment where you can truly thrive! If you want to learn more, apply now!

RESPONSIBILITIES

Serve as the digital engagement lead, aligned to our Retail domain, responsible for creating digital strategies and program/product roadmaps, working directly with clients to position engagements and EPAM for success
Stay abreast of current and emerging trends, unique opportunities and challenges of the space/markets and geographies in which the clients operate, and how it affects clients’ business and initiatives
Responsible for shaping digital CX solutions and properly scoping / pricing engagements, establishing optimal operating models and project team organization, and leading the transition from the sales process to the delivery phase
Understand the full end-end product life cycle, from initial product design strategy through to UX Design, development, and release, working closely with program management to ensure successful delivery through an integrated delivery model
Orchestrate digital transformation and product solutions, teams, strategic roadmaps, data-driven experience design, platform implementation, and continuous improvement/optimization programs
Develop effective relationships with clients as well as key internal executives, BU heads, Account Managers, Solution SME’s, Sales, and Delivery Leaders to maximize growth within an account/client portfolio
Drive digital revenue within the client portfolio by identifying opportunities and influencing EPAM’s CX services
Support sales and pre-sales activities by assessing digital opportunities, responding to RFP’s, creating proposals and presentations, establishing relationships with clients and prospective clients, and helping to close / sign new deal
The performance scorecard will include achieving target revenue goals, meeting target billable utilization and contributing to EPAM and Digital Practice people initiatives

REQUIREMENTS

8+ years of demonstrated success in developing and growing client relationships and leading teams delivering end-to-end solutions
Must live in the Pacific Northwest and be open to travel to the Seattle area
Domain expertise in Retail required
Strong problem solver and creative thinker with gravitas
Ability to operate at a strategic level yet being close enough to the details to add value to clients and be a real support to the team
Experience managing and monitoring performance metrics across large scale accounts and account portfolios
Exceptional management skills and superb oral and written communication, with strong presentation abilities
Strong digital knowledge or experience with particular emphasis on strategy, consulting, team management and product development
Proven ability to manage client engagements under high stress to successful completion

BENEFITS

Medical, Dental and Vision Insurance (Subsidized)
Health Savings Account
Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
Short-Term and Long-Term Disability (Company Provided)
Life and AD&D Insurance (Company Provided)
Employee Assistance Program
Unlimited access to LinkedIn learning solutions
Matched 401(k) Retirement Savings Plan
Paid Time Off
Legal Plan and Identity Theft Protection
Accident Insurance
Employee Discounts
Pet Insurance
Employee Stock Purchase Program

This posting includes a good faith range of the salary EPAM would reasonably expect to pay the selected candidate. The range provided reflects base salary only. Individual compensation offers within the range are based on a variety of factors, including, but not limited to: geographic location, experience, credentials, education, training; the demand for the role; and overall business and labor market considerations. Most candidates are hired at a salary within the range disclosed. Salary range: $152k - $250k In addition, the details highlighted in this job posting above are a general description of all other expected benefits and compensation for the position