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Director, Design Operations

Remote (United States)
New York, NY +1

Figma is growing our team of passionate people on a mission to make design accessible to all. Born on the Web, Figma helps entire product teams brainstorm, design and build better products — from start to finish. Whether it’s consolidating tools, simplifying workflows, or collaborating across teams and time zones, Figma makes the design process faster, more efficient, and fun while keeping everyone on the same page. From great products to long-lasting companies, we believe that nothing great is made alone—come make with us!


Our design organization has grown a lot over the past year, and we’re ready to scale up the Design Operations function that supports them. This role sits on the Design leadership team partnering closely with Design managers, ICs, Recruiting, and more to establish and enforce healthy and well-run programs and processes for exceptional design. You will manage one existing Design Operations lead, and plan how to scale the function further from there. This is a highly cross-functional role, partnering with multiple areas outside of the Design organization ranging from Product and Engineering, to Marketing and Sales, and wherever necessary to bring the unique skills design can offer to our broader team and community.


We’re looking for someone who loves bringing order to scrappy environments, who can balance rigor with flexibility, who wants to help build and shape a world-class design team, and who has the drive to create the best circumstances for good design to happen. We like to take risks, and we need a partner who will push us to rethink our current processes and help us discover creative new ways of working. 


This is a full time role that can be held from one of our US hubs or remotely in the United States.


What you’ll do at Figma:

  • Build out and evolve programs for Product Design, UX Writing, and Design Operations to improve workflows
  • Play a pivotal role in optimizing our design processes, fostering collaboration, and driving the efficiency of our design teams, fine-tuning processes that help organize and prioritize feedback 
  • Evolve weekly and quarterly team rituals that increase connection as we grow
  • Partner with Recruiting and hiring managers to ensure a healthy and effective design interview process
  • Partner with our Design management team to evolve our career leveling frameworks
  • Identify where to dial up Figma design team’s presence in the broader community and create strategies for engagement
  • Build on the broader industry conversation around design operations influencing how teams create the best environments for great design to happen


We'd love to hear from you if you have:

  • 10+ years of experience in the design industry
  • 3+ years of experience managing design operations teams specifically, or alternatively 5+ years managing design teams
  • Supported VP level design or product partners


While not required, it’s an added plus if you also have:

  • Comfort with Figma’s suite of tools
  • Some light design experience (both to have empathy for the team’s needs and for the added bonus of helping our deliverables and communication be well designed and fitting our company’s care for craft)
  • A strong professional network within the design and design operations community
  • Participation in industry events and conferences
  • Experience driving citizenship opportunities for design teams, and connecting design teams with the greater design community


At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.


Pay Transparency Disclosure

If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below.  


Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.


The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information. 


Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future. You may view our Pay Transparency Policy by clicking on the corresponding link.


Annual Base Salary Range (SF/NY Hub):

$212,000—$308,000 USD


At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran statusor any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.


We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com.


By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with the applicable candidate section of Figma's Privacy Policy

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