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Digital Content Manager

Chicago, IL +2

JLL supports the Whole You, personally and professionally.


Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

 

We are seeking an experienced Digital Content Manager to join our team and help execute the content strategy for a new website. This role is critical to our team as it ensures that our global website effectively communicates the organization's message to its target audience, engages visitors, and drives business outcomes. The ideal candidate will have a strong background in information architecture, personalization, brand messaging, product positioning, content asset management and project management.


*This position is a 12 month contract role*

 

Responsibilities: 

  • Implement a comprehensive content strategy that aligns with our business goals and objectives. 
  • Partner with our UX team as they conduct research and analyze data to identify customer needs and preferences for content that resonates with our target audience. Support content creators to meet those customer needs. 
  • Collaborate with the design and development teams to create a seamless user experience that promotes engagement and conversions ensuring content IA is reflected. 
  • Manage an ongoing site editorial calendar that aligns with our product roadmap and marketing initiatives. 
  • Follow existing brand guidelines and develop additional content guidelines to ensure consistency and brand voice across all channels. Conduct training across the organization for compliance 
  • Maintain publishing standards across content creators and regular content auditing. 
  • Advise and partner in personalization strategies that cater to different user segments and enhance the overall user experience. 
  • Work with cross-functional teams to understand and refine product positioning and messaging that differentiates us from competitors. 
  • Manage content assets and ensure they are up-to-date, relevant, and optimized for search engines, in partnership with SEO team and content creators. 
  • Monitor and report on content performance metrics and make data-driven recommendations to optimize assets and improve user engagement. 

 

Qualifications: 

  • Bachelor's degree in marketing, communications, or a related field. 
  • 5+ years of experience in content strategy, information architecture, and taxonomy. 
  • Experience with personalization, brand messaging, and product positioning. 
  • Experience with building global website experiences 
  • Strong project management and organizational skills. 
  • Experience with content management systems (CMS) and digital asset management (DAM) systems. 
  • Excellent written and verbal communication skills. 
  • Ability to work independently and as part of a team. 
  • Confident stakeholder management skills 
  • Strong problem-solving and analytical skills. 
  • Knowledge of SEO best practices and content optimization techniques.


If you are passionate about content strategy, have experience with IA, taxonomy, personalization, brand messaging, product positioning, and content asset management, and are looking for a challenging and rewarding opportunity, we encourage you to apply for this role.


Location:

On-site –Atlanta, GA, Chicago, IL, Dallas, TXIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!


Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary 
  • Paid Time Off and Company Holidays
  • Flexible and Remote Work Arrangements may be available


JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.


For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.


For additional details please see our career site pages for each country.


For candidates in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.


This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 


Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.


Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.


Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.


Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.


Accepting applications on an ongoing basis until candidate identified.

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