Dealer Lending Supervisor

Plano, TX

Who we are

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for diverse, talented team members who want to Dream. Do. Grow. with us.

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment.To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.

Who we’re looking for

Toyota’s Dealer Lending Department is looking for a passionate and highly-motivated Dealer Lending Servicing Supervisor.

The primary responsibility of this role is to supervise a team of representatives that are accountable for all aspects of the TFS/LFS/MFS/BPSFS audit and wholesale servicing functions as they relate to Dealer Lending products.

Reporting to the Dealer Lending Servicing Audit Manager, the person in this role will support the Dealer Lending Department.

This position is based in Plano, TX. The selected candidate will be expected to reside within commutable distance of this location. This position is based in Plano, TX with a hybrid mix of some in-office time and some remote work.

What you’ll be doing

Coaching and holding team members accountable for their respective job functions while evaluating and making recommendations to management regarding best practices.
Actively involved in the scheduling, monitoring, reporting and resolution functions for inventory audits.
Responsible for the accurate and timely completion of all wholesale administration activities by team members.
Ensure that all wholesale suspense is resolved in accordance with TFS SOX requirements
Lead a diverse team to optimize output, which in turn minimizes risk and increases dealer satisfaction
Will work with the Sales team and call to the attention of higher risk/unusual situations. Must be able to clearly articulate the situation to management.
Will work closely with dealers as a final level escalation or as support to the team professionalism and firm communications when needed will be critical for the person’s success in this role.
Potentially act as SMEs for training or project meetings.

What you bring

Bachelor’s degree (or higher)
2 to 5 years of relevant work experience
Strong attention to detail and organizational skills
Strong interpersonal, verbal, and writing skills to communicate with all external and internal parties.
Ability to work in a team-oriented environment, as well as collaborate with other departments to complete task and achieve objectives.
Experience in working with automotive dealership personnel and/or captive finance is preferred.
Ability to continuously seek ways to improve processes that lead to better department performance and servicing.
Experience in identifying, managing, and recommending solutions to potential risk associated with inventory and loans exposure.
Working knowledge of Microsoft Office Applications (Word, PowerPoint, Excel, etc.

Added bonus if you have

Wholesale Operations experience
Prior experience with floorplan audits
Prior leadership experience

What we’ll bring

During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:

A work environment built on teamwork, flexibility and respect
Professional growth and development programs to help advance your career, as well as tuition reimbursement
Vehicle purchase & lease programs
Comprehensive health care and wellness plans for your entire family
Flextime and virtual work options (if applicable)
Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute
Paid holidays and paid time off
Referral services related to prenatal services, adoption, child care, schools and more
Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)
Relocation (if applicable)

Belonging at Toyota

Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong.

As a company that has been one of DiversityInc’s Top 50 Companies for Diversity and a member of The Billion Dollar Roundtable supporting minority and woman-owned suppliers for over 10 years, we are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business.

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

Have a question, need assistance with your application or do you require any special accommodations? Please send an email to [email protected].