Deal Desk Analyst
Renting a home is the world's oldest subscription service. People spend thousands of dollars every month for an experience that is outdated, inconvenient, analog, impersonal, and leaves a lot to be desired. Latch is working to make every building better, and while we've methodically executed this mission since our founding with great success, we're just getting started.
Leveraging our knowledge from companies like Apple, BCG, and IDEO, we’ve rethought how people interact with space. Latch delivers a full-building operating system designed to help owners, residents, and third parties like guests, couriers, and service providers, seamlessly experience the modern building. We’ve done this by combining software, devices, and services into a holistic platform that makes spaces more efficient, enjoyable, and profitable.
The next chapter of the Latch story will be our most exciting yet, and we’re looking for more talented team members to help fuel our growth.
Latch is seeking a Deal Desk Analyst. The preferred candidate has an ownership mindset, has strong attention to detail, and has strong communication skills in addition to experience in and around Revenue organizations. They will work cross-functionally across sales, finance, legal, customer success, BI, and systems to bring efficiency and quality to our sales operations.
Responsibilities:
- Own all aspects of a deal desk to support the business in effective deal structuring, approval, and management, optimizing for efficiency and business objectives
- Serve as a subject matter expert on all aspects of deal operations
- Drive best practices around sales operations and recommend process improvements as needed
- Partner with finance and legal organizations to process non-standard deals and exceptions
- Analyze and report on common problems to inform improvements to our sales systems
- Review and approve complex quotes and all sales orders
Qualifications:
- 2+ years of sales operations experience
- High level of proficiency with Salesforce CRM and Excel
- Understanding of a B2B Software pipeline management, sales cycle, and customer journey with associated metrics
- Self-starter attitude with a high degree of motivation to go above and beyond the task at hand
- Exceptional problem-solving skills: demonstrated ability to structure complex problems, develop solutions
- Strong presentation skills, especially related to building compelling PowerPoint/Google Slides presentations
- Bachelor’s degree or equivalent experience
Founded in 2014, Latch now has 200+ team members working to make spaces better places to live, work, and visit.
We offer unlimited Paid Time Off, a comprehensive benefits package, mental health support, and an environment where employees are surrounded by creative, empowered, and dynamic peers.
In conjunction with our core values: Contagious Determination, Humility, Trust, Inclusion, Action with Intent, and Privacy, we approach our work with care and a sense of duty, to make the world a better space.
We embrace diversity and strive to create an inclusive and equitable environment for all.