Are you looking to make a difference in a patient’s life?  At AmerisourceBergen, you will find an innovative and collaborative culture that is patient focused and dedicated to making a difference.  As an organization, we are united in our responsibility to create healthier futures. Join us and Apply today!

What you will be doing

As of August 24, 2021, AmerisourceBergen requires all U.S. team members to be fully vaccinated and show proof of completed vaccine prior to your first day of employment. If you cannot receive the COVID-19 vaccine due to a disability/medical reason or sincerely held religious belief you will be required to follow AmerisourceBergen’s policy and process to apply for an exemption/accommodation.

Shift/Hours: 8-hour shifts rotating between 8:00am – 8:00pm EST; candidates must have availability for rotating late shifts depending on program needs

Candidates must live in the state of Kentucky.

PRIMARY DUTIES AND RESPONSIBILITIES:

Must convey professional communication with physician offices at all times both orally and written.

Responsible for proper communication and documentation of clarification requests and follow up, including documenting progress in Pathpoint Rx.

Answers and resolves internal inquiries within committed timeframes.

Responsible for making outbound calls to physician offices to request prescription refills and/or to request updates on pending prescription clarification requests.

Receives written prescription clarifications or refill requests and must verify that information is complete and accurate.

Complies with all appropriates policies, procedures, safety rules and regulations.

Understands the physical, psychological and social challenges of specific disease states and assists the patient and Pharmacy Care Coordinators with drug therapy and pharmacy care issues.

Performs other duties as assigned

What your background should look like 

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four year bachelor's degree program or equivalent combination of experience and education. Normally requires three (3) years of experience in a healthcare related call center environment, pharmacy physician's office or social service environment. Pharmacy technician active registration with the State Board of Pharmacy required.

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

Strong oral and communication skills necessary.

Computer literacy with MS Office application such as Outlook, Word, Excel, Access

Excellent written and oral communication skills.

Strong time management, organization skills, initiative, professional demeanor and positive attitude.

Attention to detail, quick study, self-motivated, proactive and the ability to work independently with a high degree of initiative.

Active Pharmacy Technician registration according to the state board of pharmacy

What AmerisourceBergen offers

We offer a competitive total rewards package which includes benefits and compensation. Our commitment to our eligible population of team members includes benefit programs that are comprehensive, affordable, diverse, and designed to meet the needs of our team members’ and their families. Some of these programs include paid time off including paid parental leave, access to retirement savings vehicles, medical, dental, vision, and life insurance options, an employee stock purchase program, and other financial, health, and well-being focused benefits.

Because we take a balanced, global approach to our benefits, benefit offerings may vary by location, position, and/or business unit. Some benefits are company-paid, while others are available through team member contributions. For details visit https://www.virtualfairhub.com/amerisourcebergen.

Schedule

Full timeAffiliated Companies

Affiliated Companies: Lash Group, LLCEqual Employment Opportunity

AmerisourceBergen is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

AmerisourceBergen is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@amerisourcebergen.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned