Data Center Manager

Manassas, VA is a fast paced technology company and a leader in the world of Data Centers. We are currently expanding our infrastructure management team and are looking for proven technology managers with experience in people management, strong technical understanding and the drive and vision to take Data Center Operations to the next level.

The successful candidate will have experience managing people with varying skillsets, devising strategies, mentoring people in all levels, sponsoring projects, and proposing technical solutions.

The successful candidate will be operationally responsible for several of's Data Centers during the day shift. Some high-level responsibilities include:

  • Prioritize and assign trouble tickets to data center technicians and operators
  • Routinely review ticket queue for large events and address accordingly
  • Coordinate change management resources
  • Guide, train and educate data staff on the best practices related to all service owner issues
  • Manage and deliver mid-size projects
  • Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs
  • Manage a diverse team of data technicians with varying skills
  • Provide weekly report to the data center manager
  • Maintain the on-call schedule coordinating absence and vacations
  • Recruit and train data technicians to ensure appropriate staffing levels
  • Host weekly staff meetings
  • Write and deliver performance reviews for staff


  • A bachelor's degree or equivalent combination of education and experience
  • 2+ years of experience managing people in a technical environment
  • 3+ years of networking experience and knowledge of cabling best practices
  • 3+ years of experience with hardware architectures and troubleshooting experience
  • 3+ years of experience with system management tools and client/server environments


  • Data Center experience
  • Technical writing experience
  • Project management experience
  • Meets/exceeds Amazon’s leadership principles requirements for this role
  • Meets/exceeds Amazon’s functional/technical depth and complexity for this role

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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