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Corporate Communications Manager

New York, NY

Our Story

We make modern classics with character. We believe in true timelessness, the integrity of well-made clothes, and since our inception, great quality at a great price. That’s in our DNA.

But, we know it’s not only about the clothes—it’s about the feeling it gives the people who wear them, whether they’re confidently giving a presentation in a well-tailored suit; basking in long salty beach days in vibrant, colorful sun-soaked swimsuits, or joyfully re-discovering their favorite Rollneck sweater in their closet again and again, season after season.

And ultimately, it’s about helping our customers be the best, most authentic versions of themselves.

And that’s what we’re after, to inspire people’s lives and style.

Our dedication to Diversity, Equity, Belonging & Sustainability has been celebrated with industry recognition, reflecting our commitment to fostering an inclusive and sustainable workplace.

A key member of the J.Crew Group Corporate Communications team, this role reports to the Head of Corporate and Executive Communications and partners with the leadership and brand teams across J.Crew, J.Crew Factory & Madewell.

The ideal candidate is a communications specialist with exceptional writing and presentations skills that excels in storytelling and messaging development.

This role will be bringing together cross functional partners and must feel comfortable managing complexity and relationships across many areas of the business including executive and senior leadership team, human resources & associate enagement, investor relations and brand marketing & PR teams.

This is a unique opportunity that requires a detail-oriented self-starter that welcomes big thinking and a creative approach to communications.   

This individual will leverage their proficiency in Communications to collaborate on a variety of projects across J.Crew Group with the following responsibilities:

  • Work with  VP to develop and implement corporate branding and messaging focus across all company and brand channels
  • Assist in executing corporate and executive communications strategies across internal and external channels ranging from media prep, messaging development, speech writing, social media postings and internal materials.
  • Work closely with the internal communications team to help develop and execute communications strategies that drive employee engagement and cohesion around brand vision and business strategies.
  • Partner with cross functional teams to lead content development for a variety of events including leadership meetings, town halls and investor presentations
  • Develop and execute communication strategies in a changing environment, including instances of crisis
  • Leverage data and insights to measure communications impact and further development of strategy
  • Manage and distribute corporate communications calendar

Skills Needed:

  • 5+ years of work experience developing and implementing effective communication plans and strategies; working with senior leaders; and developing engaging communications
  • Excellent written and verbal communication skills, with a proven track record of developing and delivering multi-channel communications
  • Strong executive presence, with a proven track record of working with all levels of employees, from stores to C-suite
  • Thrives in a changing global environment. Is a curious learner, enjoys problem solving and can collaborate across disparate teams
  • Ability to work confidently while paying close attention to detail and quality
  • A passion for communications, creative storytelling and our brands

Additional Skills:

  • Keen understanding of current news landscape. Tech and social media savvy in exploring different mediums/modes of communication to achieve communication objectives preferred
  • Basic finance knowledge and analytical skills in order to present impactful data to stakeholders
  • Have at a minimum a Bachelors Degree in related field, preferably 5+ years experience in a mid-large size company–responsible for internal and or external communications.

We welcome you to apply, even if you don't check all the boxes. Our passion is scouting life-long learners who are driven by curiosity, and who feel connected to our brands and share our desire to make an impact. We’re always seeking bright new talent who leverage their unique experiences to discover, grow and evolve with our teams.

Benefits + Perks

  • Health & Well-being - Eligible associates and family members receive medical, dental, prescription and vision insurance, family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more.
  • Associate Discount - We love our products just as much as you do! That’s why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell).
  • Flex Fridays - In addition to our hybrid work model, we also close our office at 1:00 PM every Friday year-round.
  • Community Impact - We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program.
  • Winter Break - In addition to our PTO package, J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge.

Note: Availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

Salary Range: $108,800.00 - $136,000.00

At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. 

The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.

One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.


JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.

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