Coordinator, Central Business Operations

CarMax is seeking a Coordinator I in Central Business Operations at our Home Office in Richmond, Virginia. The Coordinator I role plays a critical part in making inventory saleable for CarMax. While reviewing vehicle titles, Coordinator I Associates utilize organizational skills and attention to details. Central Business Operations is a collaborative and highly motivated team. Team members have the opportunity to build strong relationships, gain knowledge about our business, and grow within the company.

What you will do – Essential Responsibilities

• Receive, open and sort incoming department mail and distribute shared workload to team.
• Validate, complete and reassign titles and documents based on set processes ensuring accuracy and in compliance with state and rules and regulations.
• Prepare titles and documents for shipment to individual stores to include collecting, filing and packaging.
• Partner with team members, other departments, and store locations when necessary to resolve lien holder and auction house title related errors. 
• Perform research and partner with team members when titles or documents cannot be located.
• Research and attach any needed documents to checks prior to sending to lien holders or finance companies.
• Other administrative functions as needed.

Purpose of the role

The Coordinator I, Central Business Operations responsible for auditing titles and documents, by utilizing resources and knowledge learned. This position includes entering all title data into computer programs with an emphasis on accuracy and speed. The Coordinator I will sort incoming department mail, file and re-package for same day shipping to all CarMax locations.

Qualifications and Requirements

• High School Diploma or equivalent required
• Basic working knowledge of Microsoft Word and Excel functions
• Customer service skills
• Store knowledge preferred, but not required
• High School diploma/GED and/or related experience/training