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Contracts and Legal Operations Manager

Remote (United States)

Sift is hiring a Contracts and Legal Operations Manager to lead both our legal contracts function and our legal operations. This is a global leadership role on our Legal and Compliance team and will work closely with many Sift business units, notably our sales and sales operations teams. Our Legal and Compliance team is small but mighty, serving as both the gatekeeper for our revenue and as the protector against liability and risk exposure. We are looking for the right person to manage our legal operations as we continue to grow and achieve our mission of helping companies to stop fraud before it happens. The position will report to the Director of Legal. 


About the role:

  • Review and negotiate various buy and sell side contracts, including order forms, NDAs, and MSAs.
  • Own the business procurement contract administration lifecycle, including from responding to and tracking inbound requests to finalizing agreements. 
  • Collaborate cross functionally, particularly with sales and sales operations to streamline the sales process and related deal cycles. 
  • Create and and maintain key templates, playbooks, policies, and other knowledge materials.
  • Track and report on department metrics to inform decision-making.
  • Drive continuous process improvement and automation enhancements, re-imagined processes and creation of process collateral.
  • Take on other duties that come up as part of a small legal and compliance team in a high growth and fast-paced environment.


Need to Have:

  • Minimum of 5 years prior in-house work experience as a contracts manager, including a minimum of 3 years in-house at a B2B SaaS company focused on contracts administrator, legal operations or similar role with direct experience in, and responsibility for, managing and negotiating contracts.
  • Experience using contract lifecycle management systems and other legal ops solutions.
  • Experience with Salesforce.
  • Demonstrable experience developing and implementing processes to improve the legal function.
  • Strong organizational, time, and project management skills and both the ability and flexibility to handle high volume and balance competing demands.
  • Passion for organization, attention to detail, and driving open matters to closure.


Nice to have:

  • Prior experience working in high-growth companies.
  • Project management experience sourcing and implementing legal team technology solutions (e.g., contract management, security tools, project management tools, etc.).


A little about us:

Sift is the leading innovator in Digital Trust & Safety. Hundreds of disruptive, forward-thinking companies like Zillow and Twitter trust Sift to deliver outstanding customer experience while preventing fraud and abuse.


The Sift engine powers Digital Trust & Safety by helping companies stop fraud before it happens. But it’s not just another anti-fraud platform: Sift enables businesses to tailor experiences to each customer according to the risk they pose. That means fraudsters experience friction, but honest users do not. By drawing on insights from our global network of customers, Sift allows businesses to scale, win, and thrive in the digital era.


Benefits and Perks:

  • Competitive total compensation package
  • 401k plan
  • Medical, dental and vision coverage
  • Wellness reimbursement
  • Education reimbursement
  • Flexible time off


A little about us:

Sift is the leading innovator in Digital Trust & Safety. Hundreds of disruptive, forward-thinking companies like Zillow and Twitter trust Sift to deliver outstanding customer experience while preventing fraud and abuse.


The Sift engine powers Digital Trust & Safety by helping companies stop fraud before it happens. But it’s not just another anti-fraud platform: Sift enables businesses to tailor experiences to each customer according to the risk they pose. That means fraudsters experience friction, but honest users do not. By drawing on insights from our global network of customers, Sift allows businesses to scale, win, and thrive in the digital era.


Let’s Build It Together

At Sift, we are intentionally building a diverse, equitable, and inclusive workplace. We believe that diversity drives innovation, equity is a fundamental right, and inclusion is a basic human need. We envision a place where all Sifties feel secure sharing their authentic selves and diverse experiences with their teams, their customers, and their community – ultimately using this empowerment and authenticity to build trust and create a safer Internet.


This document provides transparency around the way in which Sift handles personal data of job applicants: https://sift.com/recruitment-privacy

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