Contract Administrator

This position performs a variety of functions in the processing and administration of lease and loan documentation averaging 200 transactions a month. The Contract Administrator is the first point of contact for our customers and is required to provide exemplary customer service. Constant and consistent follow-up with the customer is a key to success in closing the documentation package and resolving outstanding matters. The chosen candidate will report to the Contract Administration Assistant Manager.

Job Functions / Responsibilities

• Develops strong working relationships with customers.
• Processes lease and loan documentation in a timely and accurate manner.
• Coordinates closely with customers to obtain any missing documentation.
• Follows up on outstanding documentation and/or issues.
• Sets up and maintains contract information in the lease and loan system.
• Generates and distributes internal reports.
• Researches and resolves customer issues.
• Maintains organized physical and digital records.
• Ensures appropriate approvals are documented in the lease and loan package
• Performs other duties and special projects, as assigned.

Qualifications and Skills

• Strong PC skills including Excel, Word and Outlook.
• Have strong math skills.
• Excellent verbal and written communication skills.
• Excellent customer service skills.
• Detail-oriented and organized to maintain a high level of accuracy.
• Positive attitude and a team player.
• Ability to multi-task and work under time and pressure constraints.
• Familiar with month-end and year-end deadlines.
• Lending/financial services background is preferred.
• 1+ years of experience of contract administration or related field such as accounting finance or legal is preferred

Education

• Bachelor’s degree in business or related field is desired.

Additional Job Board Information

PACCAR is an E- Verify and Equal Opportunity Employer/Protected Veteran/Disability.