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Content Operations Specialist

Irvine, CA

Activision-Blizzard is looking for a passionate and diligent Content Operations Specialist to support our games on the Battle.net platform. In this role, you’ll work with internal and external partners to configure and deploy new products. The employee will support managing content updates on the Battle.net platform.


The ideal candidate is a meticulous individual who can think ahead and work independently. This person will work in a cross-functional environment to support campaigns from start to finish.


The Content Operations Specialist should be highly organized, self-motivated, and passionate about gaming.


Battle.net is the platform that facilitates togetherness, connection, and belonging for Blizzard and Activision players. Connecting us no matter who is on the other side – adversaries or allies – for the challenge, the excitement, and the epic shared experience.


This role is anticipated to be a hybrid work position, with some work on-site and some work-from-home. The potential home studio for this role is Irvine, CA.


Responsibilities:

Priorities can often change in a fast-paced environment like ours, so this role includes, but is not limited to, the following responsibilities:

  • Configure and deploy products on the Battle.net Shop
  • Implement copy and localization on the Battle.net Shop product pages and banners
  • Implement product price changes during sales
  • Advise and provide feedback on backend changes and tools updates


Minimum Requirements:

  • High School education or GED Equivalent, and 1+ years experience in Digital Commerce
  • 2+ years’ experience working in content operations or digital supply chains
  • 2+ years’ experience with product implementation and reconfiguration
  • 2+ years’ experience leading and updating shop content and campaigns under the direction of management
  • 2+ years’ experience gathering and aligning vital resources against a schedule, especially under tight deadlines and changing project demands
  • 2+ years’ experience building key relationships, gaining partnership, and reducing tension among team members and impacted departments
  • Strong verbal, written, and interpersonal communication skills.
  • Be punctual and reliable
  • Can-do mindset and a customer service mentality


Extra Points:

  • Bachelor’s degree, or 3+ years experience in Digital Commerce
  • Proficiency with the following tools: Microsoft Office (Excel, PowerPoint, etc.), Google Analytics, Microsoft Planner, Wrike, SharePoint, JIRA, Confluence, Contentstack
  • Experience working in a global environment


Your Platform

Best known for iconic video game universes including Warcraft®, Overwatch®, Diablo®, and StarCraft®, Blizzard Entertainment, Inc. (www.blizzard.com), a division of Activision Blizzard, which was acquired by Microsoft (NASDAQ: MSFT), is a premier developer and publisher of entertainment experiences.


Blizzard Entertainment has created some of the industry’s most critically acclaimed and genre-defining games over the last 30 years, with a track record that includes multiple Game of the Year awards. Blizzard Entertainment engages tens of millions of players around the world with titles available on PC via Battle.net®, Xbox, PlayStation, Nintendo Switch, iOS, and Android.

 

Our World

Activision Blizzard, Inc., is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty®, World of Warcraft®, Overwatch®, Diablo®, Candy Crush™ and Bubble Witch™. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet!

 

Our ability to build immersive and innovate worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered!


The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners.

 

We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

 

We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to [email protected]. General employment questions cannot be accepted or processed here. Thank you for your interest.

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics.


Rewards

We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including:

  • Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;
  • 401(k) with Company match, tuition reimbursement, charitable donation matching;
  • Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;
  • Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;
  • If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.


Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting.


In the U.S., the standard base pay range for this role is $26.83 - $49.63 Hourly. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location.


Your Talent Professional can share this role’s range details for your local geography during the hiring process. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed.

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