Community Relations Specialist

Toronto, ON

We aim to be the partner-of-choice for end-to-end delivery of integrated Urban Transportation Systems. Our reputation for delivering timely, safe and reliable systems is bringing us there. Our multi-disciplinary, innovative teams have a reputation of excellence for projects in Canada and abroad.

Aecon’s Urban Transportation Systems division is hiring a Community Relations Specialist to join the Finch West LRT Project - a transformative transit infrastructure system for the Toronto Area.The EHS Advisor will be responsible to actively promote a health, safety and environmental culture to all levels of employees with the policies and procedures of Aecon’s Health, Safety and Environmental Manual.

What You'll Do Here

Ensure that all public concerns and issues are addressed promptly.
Participate in meetings to make presentations and discuss public concerns and how they can be resolved.
Participate in the construction and risk assessment review process, in conjunction with construction teams, to identify potential construction impacts to third parties.
Develop an outreach and communication plan to inform the public (i.e., residents, Councilors, property owners, etc.) of upcoming and/or ongoing construction activities and their impact on the community. This may include assisting with arrangements for and attending public information events; conducting personal visits; preparing presentations, newsletters, sketched, brochures, notices, etc., for distribution in conjunction with various internal and external stakeholders and clients.
Prepare, respond and issue written notices and e-mail responses to property owners, residents, businesses, etc. advising of upcoming construction work. Participate in the creation of newsletters, project updates and events.
Respond to and resolve community problems/issues with on-site construction activities. This may include matters relating to property access, pedestrian safety, restoration, parking, signage, noise, dust/dirt, etc.

What You Bring To The Team

Completion of a College or University degree in urban studies, environmental studies, urban planning, political science, social science, communications, journalism, or the equivalent. Direct related work experience is an asset.
Sound knowledge of communications and public relations principles, methods, and practices.
Strong customer service skills through various mediums including events and meeting presentations, logging of information, production of printed materials and graphics.
Strong organizational skills to manage, track and successfully deliver on multiple projects and tasks with competing timelines and deliverables.
The ability to set and manage tasks from end-to-end and manage workflow priorities independently as much as practical is desired.
Familiarity with the principles, methods, practices, and terminology associated with engineering, heavy construction activities and an understanding of design and construction drawings as well as relevant legislation applicable to the work environment (ie. Occupational Health and Safety Act).
Proficient with the use of computers and computer applications (databases, spreadsheet and work processing software applications).
Sound judgement, excellent organizational, analytical, problem-solving and prioritizing skills in order to assess situations/incidents and determine a solution or course of action.
Excellent interpersonal, presentation, verbal and written communication skills.
Combination of site and office, with most work taking place in an office environment. Occasional visits to construction sites and business/residential locations in the construction area will be needed.

Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity.