Community Manager

Los Angeles, CA

WHO WE ARE

Sid Lee is a borderless creative agency applying storytelling, design and technology to build customer experiences that matter. Their multi-disciplinary team of 900 professionals works as one out of offices in Montreal, Toronto, New York, Paris, London, LA and Seattle. Working side by side with progressive clients, they deploy their creative capabilities in several disciplines, ranging from design to interactive and experiential communication to advertising and architecture. Practicing agile creative and production development, as well as radical collaboration both internally and with their clients, they create work that matters, allowing their clients to outperform their competitors and earn the trust and loyalty of their customers.


ROLE

Working with the content creators, social media strategists, and consumer services, the community manager will ensure that brands have a thoughtful and engaged presence across their social media platforms. They will help plan, coordinate, and execute social content for brand campaigns. The community manager has multiple skills (content creation, copywriting, social analytics), is a self-starter, keeps up to date with social trends, and has a strong industry knowledge and wit. 


RESPONSIBILITIES

  • Assist in developing content solutions for social channels, analyzing business objectives, market trends, social ecosystems, and underlying brand KPIs for entertainment client.
  • Attend creative briefs in order to determine needs and objectives for content creation.
  • Plan, manage, and update detailed social content calendars.
  • Coordinate with the editor-in-chief and creative teams to ensure planned content is aligned with content goals and brand voice for each campaign.
  • Research, write, and create social content (text, photos, short videos, illustrations, etc.).
  • Manage consumer engagement through social conversations and moderation of all our clients’ platforms.
  • Manage the relationships with partners and collaborators when working on special projects.
  • Assist the strategist in analyzing various clients’ social media presence and performance analytics as they relate to their business goals.
  • Stay up to date with new trends related to social media, influencers and digital analysis tools.
  • Follow up on your allocated hours on a project.


REQUIREMENTS

  • Bachelor’s degree in Communications, Marketing, Public Relations or other related field.
  • Strong knowledge of social trends (Twitter, Facebook, LinkedIn, Instagram, Snapchat, etc.) and industry landscape.
  • Perfect knowledge of calendar management and social media monitoring tools.
  • Proficient with advertising platforms and media for social networks.
  • Proven knowledge of digital analysis tools.
  • Hands on experience creating and managing social content calendars.
  • Entertainment community management and agency experience preferred 
  • Excellent English communication skills, both written and verbal. 
  • Basic knowledge of Adobe Creative Suite (Photoshop + Premiere).
  • Ability to understand regional culture and global nuances. 
  • Extremely detail oriented.
  • Creative with knowledge on internet subcultures.
  • Self-starter and solution oriented


Work Perks

  • Traditional Benefits: Health, Dental, Vision, Life; 401K, Flex Spending Accounts, Short & Long Term Disability & Pet Insurance.
  • Time Off: Competitive PTO and Sick Leave, 4 Summer Fridays or Mondays (your choice), and all the holiday time off you would expect including your birthday and a winter break!
  • Wellness Spend- $125 monthly to use for what helps you feel your best– gym memberships, yoga, financial advisors, educational classes or even a life coach!
  • Flexible Work Policy: We offer the flexibility for you to work where you work best: in-office, remote, or a hybrid of the two.


Sid Lee is strongly committed to hiring a diverse staff and believe all experiences and perspectives bring value to our clients. Sid Lee does not discriminate on the basis of race, color, gender, disability, age, religion, sexual orientation, national origin, ethnic origin, or any other characteristic protected by state or federal law.

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