Communications Manager

Minnetonka, MN

UnitedHealth Group is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)

Play a critical role in rallying 360,000+ employees around our mission to help people live healthier lives and to help make the health system work better for everyone. Work within UnitedHealth Group Communications in a role that includes employee communications, project management, relationship management and analysis. This individual will play a key role in executing high-impact programs and communications that advance engagement across several key employee initiatives.

This position requires a highly motivated, self-sufficient individual who can effectively interact with a range of stakeholders, including senior leaders, and quickly develop an in-depth understanding of UnitedHealth Group's initiatives, priorities, programs and its role in the health care system. Essential qualities for success in this position include a collaborative nature, uncompromising eye for quality, exceptional writing skills, strong interpersonal skills, superior organizational skills, program management skills, resourcefulness, the flexibility to effectively and quickly adapt to changing priorities and a willingness to dive in and execute on plans.

Primary Responsibilities:

Develop and execute communications plans as needed to support business goals in addition to engaging and motivating employees
Draft, edit and distribute communications targeted to UnitedHealth Group employees, including articles, emails, executive communications, videos, presentations, speeches, digital signage, event-related communications, social media posts, intranet content, etc.
Monitor feedback on published content and identify opportunities to improve communications based on research and data
Support efforts to collect, analyze and report on various internal data (qualitative and quantitative) to drive improvements and increased effectiveness (surveys, tailored metrics for tactics and channels, etc.)
Provide ad hoc input and support on specialized communications issues
Support innovations and enhancements to employee communications, programs and platforms
Maintain understanding of industry to help inform communications strategy and planning
Serve as a trusted partner and work effectively with colleagues across the enterprise, including UnitedHealthcare and Optum Communications – adding value and driving projects to achieve goals
Maintain department best practices and related documentation

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

Bachelor's degree
6+ years of experience in:
Communications, marketing, public relations, employee engagement, or business management
Account management and relationship development assessing and interpreting client needs and requirements
Presenting to groups and teams
Content creation across multiple channels
Experience in developing content tailored to specific audiences and channels (digital, print, social, verbal)
Microsoft Office suite (PowerPoint/Word/Excel/Sharepoint/Teams) experience
Operate with discipline and urgency. Manage multiple projects
Excellent writing and editing skills with proven track record of executing campaigns and tactics
Excellent project management skills including development of strategic initiatives, active management and execution

Preferred Qualifications:

Experience in building and executing initiatives in a corporate setting (or in consultation with corporations)
Knowledge and / or use of Associated Press Stylebook
Video and digital communications experience
Ability to be flexible and work with ambiguity
Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Careers at UnitedHealth Group. We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these select few, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you're empowered to be your best. We encourage you to take risks. And we offer a world of rewards and benefits for performance. We believe the most important is the opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.