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Communications Manager

Remote (United States)

Samsara is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.


Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. 


Recent awards we’ve won include:

  • Glassdoor's Best Places to Work 2024
  • Best Places to Work by Built In 2024
  • Great Place To Work Certified™ 2023
  • Fast Company's Best Workplaces for Innovators 2023
  • Financial Times The Americas’ Fastest Growing Companies 2023


We see a profound opportunity for data to improve the safety, efficiency, and sustainability of operations, and hope you consider joining us on this exciting journey. 


This role is part of the External Communications team based out of the US. In this role, you’ll primarily be focused on three areas: product and tech comms, social media, and day-to-day operations. Familiarity with these areas is necessary, but deep expertise is not essential.


You’ll work closely with our product and tech comms lead on amplifying product launches and new integrations, inbound and outbound media relations, exec thought leadership, and overall technology storytelling. You’ll also work closely with our social media lead on content creation, monitoring, and reporting. We would rely on you to manage the team’s foundational operations as well - for example, keeping our activity calendar and media lists updated, tracking media coverage, and drafting briefing materials.


You are an excellent communicator and writer who can empathize with our customer audience and reach them with engaging content across both earned and owned channels. You are a creative thinker and problem solver who seeks to collaborate cross-functionally to drive outcomes. 


You have a bias to action and can ruthlessly prioritize to get things done. You have a keen attention to detail and are thorough and organized, especially when juggling multiple deadlines. 


Although you’ll have a full team behind you, you’ll have a great deal of autonomy and executive interaction. If you’re looking to build your experience across a wide range of external communications activities, this is a great position to do so!


This role is open to candidates residing in the US except the San Francisco Bay Area (125 mi. radius from 1 De Haro St, San Francisco) and NYC Metro Area (50 mi. radius from 131 W 55th St, New York).


You should apply if:

  • You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
  • You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
  • You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
  • You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. 


Click here to learn about what we value at Samsara.


In this role, you will:

  • Build relationships with key media, especially industry and tech trade, to keep Samsara top of mind with our customer base.
  • Author numerous written materials including briefing documents, awards applications, social media captions, press releases, talking points, pitches, and more.
  • Support social media activities such as community monitoring, publishing, creative, employee advocacy, exec thought leadership, reporting, and more.
  • Keep a pulse on relevant news topics and industry trends for pitches and social media.
  • Manage our bi-weekly Weekend Reading newsletter that is sent to employees internally.
  • Partner with others on the team to execute Comms strategy for Samsara’s annual customer conference, Beyond. This specifically includes news announcements, on-site media activities and interviews, and other conference logistics.
  • Maintain operational excellence for the team - e.g. manage team calendar in Airtable, daily coverage scans, update the Samsara website, track reporter moves, and more.
  • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.


Minimum requirements for the role:

  • 5-6 years of experience in communications; at least 1 year of experience managing (or co-managing) a company’s social media channels.
  • Exceptional writing ability.
  • Outstanding project management and organizational skills.
  • Experience in communications tools such as Onclusive, Sprout Social, Figma, and Airtable.
  • Proactivity and close attention to detail.
  • Bachelor's degree in marketing, communications, journalism, or related field.


An ideal candidate also has the following:

  • Someone with agency experience is preferred.


Samsara’s Compensation Philosophy: Samsara’s compensation program is designed to deliver Total Direct Compensation (based on role, level, and geography) that is at or above market. We do this through our base salary + bonus/variable + restricted stock unit awards (RSUs) for eligible roles. For eligible roles, a new hire RSU award may be awarded at the time of hire, and additional RSU refresh grants may be awarded annually. 


We pay for performance, and top performers in eligible roles may receive above-market equity refresh awards which allow employees to achieve higher market positioning.


The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.


$78,243—$105,200 USD


At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. 


We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.


Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.


Accommodations 

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.


Flexible Working 

At Samsara, we have adopted a flexible way of working, enabling teams and individuals to do their best work, regardless of where they’re based. We value in-person collaboration and know a change of scenery and quiet space to work is welcomed from time to time, but also appreciate that the world of work has changed.


Our offices remain open for those who prefer to collaborate or work in-office, but we also encourage fully remote applicants. As most roles are not required to be in the office, we are able to hire remotely where Samsara has an established presence. If a role is required to be in a certain location and candidates do not have work authorization for that location, Samsara will conduct an immigration assessment. If the role is not required to be in a specific location, Samsara will move forward with the remote location that works best for the business. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company. 


Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here.

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