Communications Manager

Mott MacDonald seeks an experienced Communications Project Manager to serve as seconded staff to the Washington Metro Transit Authority. This individual will be assigned to a specific project (or multiple projects, depending on project size) and will be responsible for developing and implementing communications and outreach plans, timelines and deliverables.

Specific duties and responsibilities of the Communications Project Manager may include, but are not limited to:

• Drafting marketing, communications and outreach plans. Such plans will include objectives, strategy, tactics, estimated reach and impressions, and evaluation factors and budget and will be based on WMATA’s Public Participation Plan, FTA, ADA and WMATA Compact compliance, and templates as provided by WMATA.
• Serving as a Metro ambassador on the assigned project(s) and representing the Authority by giving presentations, building stakeholder relationships, distributing surveys and facilitating other community outreach responsibilities at various events.
• Collaborating with internal partners, including capital project teams, rail and bus operations staff, government relations, media relations, marketing, research and customer service as the subject matter expert regarding planned projects and policies impacting Metro customers. Working with department points-of-contact, project managers and other staff to confirm Title VI and WMATA Compact Compliance, and to ensure all materials and deadlines meet the appropriate standards.
• Coordinating the production of deliverables as required by the communications and outreach plan.
• Maintaining tracking, recordkeeping and other documentation as required by the FTA and Public Participation Plan, to include updating and maintaining the PPP database.

Deliverables may include, but are not limited to:

• Communications plans and reports
• Communications and outreach plan execution, including but not limited to material and content creation, community outreach, stakeholder communication, and copywriting

Candidate Specification

This is an ambitious and prominent infrastructure project. We're looking for a communications manager to live and breathe the ethos of the program, to achieve the goals of the client and the users.

​We invite applicants from candidates with the following experience:

• 7+ years of experience in developing and implementing project-specific communications and outreach plans
• Background and prior experience in transit or construction preferred
• Bachelor's degree in communications, public relations, marketing, or related field
• Strong writing, editing, proofreading, and leadership skills
• Strong project and time management skills

Here at Mott MacDonald, we are experts in engineering, management, and development services supporting multisector project work in over 150 countries. One of the largest employee-owned companies in the world, we pride ourselves in our ability to deliver exceptional outcomes through the connected thinking of our 16,000+ talented consultants. Sustainability and innovation are at the heart of all of our sectors which, in North America include Advisory, Built Environment, Energy, Transportation, and Water.

Other Information

Equality, diversity and inclusion

We put equality, diversity and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute.