Communication Consultant

Minnetonka, MN

UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)


The Communications Consultant is responsible for planning, writing and coordinating a wide variety of provider communications. This includes responsibility for providing strategic communications counsel, writing and editing, and working with a project manager on design and production, as needed.


The consultant is involved in complex projects as the provider communications lead for assignments and campaigns. They may work in partnership with a marketing specialist on projects that require marketing deliverables. 


They must express themselves well, take a leadership role when working with a group, and be a strong writer and editor. The specialist must be adept in communications planning and implementation, and have experience juggling multiple priorities and handling time-sensitive communications.


The consultant will be expected to actively participate in various work groups and committees throughout the organization to ensure that issues/programs affecting care providers are communicated effectively via the appropriate communications channels. The consultant will be essential in helping internal business partners make the shift from paper to digital communications. 


You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.


Primary Responsibilities:

  • Create, implement and manage communications plans and creative briefs 
  • Write, edit and proofread a variety of communications
  • Collaborate with and offer expert communications counsel to stakeholders 
  • Guide internal business partners to make the shift from paper communications to digital
  • Work with complex issues and serve as a resource to others
  • Work independently with minimal supervision


You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.


Required Qualifications:

  • Bachelor’s degree in communications-related field
  • 7+ communications experience with an emphasis on writing/editing (must be proficient in AP Style)
  • 5+ years of experience developing, implementing and managing strategic communication plans
  • 5+ years of experience writing for a digital environment, including copywriting, web copy, emails, social media, etc. with a solid understanding of digital writing best practices
  • Experience working in a professional business environment and interacting with executives
  • Experience using a project management platform to manage projects
  • Experience working with external creative agencies
  • Expert MS Word skills and experience/proficiency with Microsoft office suite
  • Understanding of search engine optimization (SEO) techniques and its role in content creation


Preferred Qualifications:

  • Ability to develop strategic messaging and solutions and provide expert communications counsel
  • Proven record of writing and editing performance (writing samples will be requested)
  • Enthusiasm for working collaboratively as part of a team


Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 5 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.(sm)


Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $82,100 to $146,900. The salary range for Connecticut / Nevada residents is $90,500 to $161,600. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.


All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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