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Co-Manager, Talent & Operations

At Sephora, we know our success is based on the fearless leadership of our teams. Each of our retail locations has unique needs to best serve both its clients and staff, and we rely on our Leads, Store Directors, Specialists, and District Managers to manage multiple aspects of their businesses as if it was their own. This allows them to pay it forward as role models for their teams—the teams that impact our clients every day.


Your role at Sephora:

A Co-Manager, Talent & Operations is responsible for managing the People and Operations aspects of a specific Sephora store location, including direct management and development of any members of the Talent & Business Ops team. The Manager also exercises discretion in areas such as staffing, training, education, on-boarding of employees, schedule management, and operational standards within the store. In addition, you will:

  • Manage the hiring process for all roles within the store in partnership with the Store Director
  • Manage the review process for hourly leaders and employees
  • Write & deliver annual performance reviews for direct reports
  • Manage the inventory of the store including shipping, receiving, and returning merchandise, cycle counting and ensuring that all processes are completed within company guidelines and timeframes
  • Regularly act as the Client Experience & Logistics Leader within the store
  • Engage with employees and clients on-stage whenever possible


We’re excited about you if you have: 2-4 years’ experience in a similar role at a similar volume store or equivalent internal experience

  • Flexible availability to work during “peak” retail hours such as nights, weekends, and holidays
  • Exceptional leadership and influential skills
  • Proven ability to lead and build top performing teams


You’ll love working here because: You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams

  • Employees enjoy a product discount & receive free product various times throughout the year
  • Sephora heavily invests in training for our stores
  • Sephora offers comprehensive medical benefits, competitive 401k, gift matching
  • Sephora’s parent company, LVMH, is one of the largest luxury groups in the world, providing support to over 70 brands such as Louis Vuitton, Celine, Marc Jacobs and Dior


Our legal team wants you to know what’s required: Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift and work in a fragrance filled environment

  • Adherence to Sephora’s dress code and other policies in the Sephora Employee Handbook


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