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Business Systems Manager

Los Angeles, CA

SKIMS is a solutions-oriented brand creating the next-generation of underwear, loungewear, and shapewear.

 

We set new standards with our game-changing product and are a driving force within pop-culture. We are looking for a Business Systems Manager to join us in advancing the industry forward.

 

Responsibilities

  • Serve as the Primary System Owner & Administrator for the company’s Integration Platform and ERP/OMS System
  • Ensure consistent system uptime and drive continuity of data transformation
  • Manage relative integration scheduling to maximize concurrent performance of multiple critical flows
  • Serve as the primary owner of all ERP system related problem resolution and triage
  • Communicate system issues in a timely manner to necessary business units
  • Provide post-mortem analysis of any issues requiring a change in existing integration or mapping structures
  • Formulate and manage a product development roadmap for the following type of software applications: ERP (Enterprise Resource Planning) - PaaS (Integration Platform as a Service)
  • Business Intelligence
  • Focus on developing feature enhancements and automations within these applications for the following departments
  • Accounting
  • Procurement (Sourcing, Manufacturing, Importing)
  • Merchandising


Customer Support

  • Work closely with internal development resources to ensure project expectations are effectively communicated and understood
  • Manage a project roadmap with external development resources to both accelerate, and when necessary isolate specific projects
  • Draft detail product specifications and business requirements using an Agile approach, executed through standard Scrum board
  • Perform UAT on new features, including functional and regression testing
  • Build reporting and alerting processes within necessary applications
  • Help design, document, and maintain system processes
  • Communicate on key insights/findings, common sources of technical issues or questions, and make recommendations to solve
  • Constantly be on the lookout for ways to improve functionality and deliver a great experience to the product users and customers
  • Identify the differences in opportunities to execute small tasks independently, and when to leverage development resources

 

Desired Relative Experience

  • Extensive hands-on experience with business software
  • Experience with NetSuite
  • Familiar with automation of Order Management as it relates to accounting requirements
  • Extensive understanding of the Ecommerce Order lifecycle
  • Experience working with 3PL integrations
  • Basic understanding of Wholesale system requirements such as EDI
  • A functional understanding of related data table structures
  • Familiar with IPaaS tools such as Boomi, Mulesoft, or Celigo
  • Familiar with SDLC procedures
  • General understanding of best practices and business process in Finance and Accounting
  • Experience in Project Management for back-office software
  • Basic SQL skills a big plus, but not required

 

Requirements

  • Bachelor’s Degree
  • 2 - 3 Years’ experience as a Product Manager for business systems
  • 2 – 3 Years’ experience working on integration and mapping projects
  • 2+ Years previous experience as a systems administrator or analyst
  • Project Management, Systems Implementation, and Systems Integration experience
  • Extensive experience with SaaS platforms
  • Critical thinking and problem-solving skills


$120,000.00 - $170,000.00 a year


Benefits and Culture

  • 100% Company Paid Healthcare (medical, dental, vision) 
  • Kind Body Fertility Benefits   
  • 401(k) savings plan with up to 4% match 
  • Unlimited PTO  
  • Full Access to LinkedIn learning 
  • Employee Discounts  

 

Perks (HQ Location)

  • Free weekly catered lunch at HQ – M/W/Th  
  • Dog-Friendly office  
  • Free Swag Giveaways  
  • Annual Holiday Party  
  • Annual Summer Party  
  • Invitations to pop-ups and other company events  
  • Complimentary daily office snacks and beverages 


SKIMS is committed to continuously creating an inclusive environment for all employees and candidates, reflective of the rich diversity of the communities we serve. Equitable workplaces foster innovation and excellence, and in our commitment to culture of belonging qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. 

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