Business Risk Officer, Vice President

New York, NY +1

This role has responsibility to work with the PDS business lines (global and/or regional), regional and global In Business Risk, the TTS Partner teams (Operations, Technology, Implementations, Sales, Innovation) and second line partners (Risk, Compliance, ORM, FRM, Legal) on risk, compliance and control matters, to establish a robust framework that enables effective risk and control management across the PDS business.  

This includes assessing and providing objective views on risks, controls, and trends, and implementing change as required.  


  • Responsible for managing and supporting multiple risk and control programs for the organization including implementing the strategy, approach, processes, quality, tools and reporting that provide global risk management consistency and excellence.
  • Works closely with business partners on findings and makes recommendations on improving practices.
  • Keep Management aware of the risk and control environment of the Business through continuous and open communication, by participating in Risk Control Forums with Senior Management to present and follow-up on issues, concerns and corrective action plans.
  • Update and maintain a robust Manager’s Control Assessment (MCA) in compliance with the Citi Operational Risk Policy.
  • Ensure adherence to the Citi Operational Risk Policy in regard to operational loss approvals and reporting.
  • Ensure that the Business has a sound control environment from an information security perspective, including adherence to relevant policies where appropriate.
  • Responsible for the coordination of key projects in respective region and occasionally on the global level.
  • Participate as the CRM contact for audits, working with product leads, and ensure that requests are timely and appropriately provided.
  • Examines procedures for consistency and gaps relative to regulations in addition to impacts on customer experience.
  • Acts as SME to senior stakeholders and /or other team members.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Specific responsibilities will involve:

  • Regulatory change management/coordinating impact assessments
  • Oversight for issues and action plans
  • MCA support/ARCM creation/testing
  • Reviewing/tracking PAP renewals
  • Providing third party oversight for local vendors (if any)
  • Oversight for records management
  • EUC/model oversight and review/analysis of new potential
  • Raising/tracking SIRTs
  • Providing AML and Financial crimes escalation/monitoring


  • 6-10 years relevant work experience in Business Risk & Controls. Familiarity with digital product offerings a plus.
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Effective organizational influencing skills required.
  • Third party vendor management preferred. Demonstrated ability to lead global team efforts
  • Excellent problem solving skills; ability to see the big pictures with high attention to critical details; possess excellent judgement when escalating issues
  • Demonstrated ability to develop and implement strategy and process improvement initiatives.
  • Able to work independently while coordinating with other regional and global CRM and product teams
  • Build strong relationships with product, 2 LOD, etc.
  • Has the ability to operate with a limited level of direct supervision. 
  • Can exercise independence of judgement and autonomy. 
  • Excellent Microsoft suite skills required.

Education: Bachelor’s/University degree or equivalent experience, potentially Masters degree

Job Family Group: Risk Management

Job Family: Business Risk & Control

Time Type: Full time

Primary Location: 388 GREENWICH STREET - TOWER

Primary Location Full Time Salary Range: $129,840.00 - $194,760.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit Available offerings may vary by jurisdiction, job level, and date of hire.

Anticipated Posting Close Date: May 30, 2024

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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