Business Development Representative

We're looking for an enthusiastic and driven Business Development Representative to support our Territory and Enterprise sales teams. This high impact position will provide support to the sales organization through the development of qualified leads that result in achieving our business goals.

This role will be responsible for conducting outbound prospecting campaigns (both call and email) and processing inbound sales inquiries to identify sales opportunities. Day-to-day you will develop a rapport with contacts in an effort to understand where the prospect is in the buying cycle by applying our internal sales process.

This position will work closely with the Dispatch Territory and Enterprise sales teams to ensure that the leads provided are properly qualified and will progress through the sales funnel.

WHAT YOU’LL DO

Executes all job duties in alignment with Dispatch’s core values, mission, and purpose
Acts ethically, with integrity and complies legal standards to deliver an environment that promotes respect, innovation, and creativity
Encourages and fosters an inclusive environment. An environment where the strengths and expertise of our workforce are welcomed, amplified and exhibited in the work at Dispatch
Generate new business opportunities to fuel the pipeline in an assigned vertical or territory and partner with assigned Territory and Enterprise Sales reps.
Researches, develops and qualifies new opportunities with customers that impact Dispatch’s bottom line with the intent of maximizing the early revenue from those accounts
Outbound prospecting via cold calling, email, and marketing campaigns
Hit assigned Key Performance Metrics (KPIs), including, but not limited to, 70 outreaches per day and at least 30 qualified scheduled meetings per month
Adapt to regional sales needs to quickly pivot outreach to achieve team goals
Uncovers a prospect's business challenges and identify relevant new business opportunities, while highlighting the Dispatch value proposition
Keeps a consistently accurate and up to date business pipeline leveraging detailed notes for every/any prospect interaction
Conduct high-level conversations with senior executives at targeted small to mid-sized or regional accounts
Develops an in-depth understanding of Dispatch, industry trends, and competition
Works closely with sales management to develop targeted lists, call strategies, and messaging to drive opportunities for new business
Collaborates with the sales team to share best practices and make recommendations to more effectively close sales and ensure customer loyalty
Works effectively with internal departments to deliver the best solution for the client and ensure an excellent experience
Travels to attend trade shows or other client meetings when requested or necessary
Perform other duties as assigned (to be less than 10% of your responsibilities)

WHAT WE’RE LOOKING FOR

A passion and enthusiasm for personal and professional development and growth
Exceptional active listening and storytelling skills that engage contacts and customers to entice a partnership with Dispatch
The ability to quickly pivot as needed while consistently delivering results on time consistently deliver results on time
Courageously identifies opportunities and the determination to create solutions to meet the needs of the business

WHAT YOU’LL NEED

Bachelor’s degree or equivalent experience required
Previous high volume cold-calling experience
Experience with email campaigns and CRM required
Must be a positive, self-driven team-member with a desire to learn
Excellent written skills and highly articulate
Ability to multitask, prioritize, and handle time effectively
Ability to deliver extraordinary customer relationships
Professionalism; being both resolute and diligent
The ability to accurately determine lead qualifications based upon established criteria