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Business Coordinator

New York, NY

Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. 

The Personal Shopper Business Coordinator supports the Personal Shopper with customer service, client development, and team development 


What You’ll Do

  • Increase cross sell and purchase frequency with existing customers
  • In partnership with shopper, develop seasonal business strategy
  • Provide qualitative information for Top 100 client spend analysis
  • Develop one-on-one relationships with key clients
  • Champion all company/store initiatives
  • Manage holds and ensure adherence to hold policy
  • Manage will call and ensure adherence to will call policy
  • Manage preorders and memos
  • Utilize technology to drive sales: BG Connect, option 7,, social media
  • Management of assistant team: monthly scheduling, clinic/meeting attendance, follow up on daily task completion
  • Running client appointments in absence of shopper
  • Additional duties as assigned 

What You Bring 

  • Ability to communicate effectively with peers, customers, and management
  • Strong interpersonal skills
  • Detail oriented with ability to handle multiple projects simultaneously
  • Excellent organization and follow up skills
  • Excellent customer service skills
  • Previous retail experience
  • Computer skills
  • Management experience preferred 

Inclusive Benefits 

We offer an inclusive and comprehensive range of benefits to our valued associates, including:

  • Medical, Dental, Vision Benefits
  • Disability Benefits
  • Paid Parental Leave, Paid Family Leave, and Adoption Support
  • Paid Time Off
  • Retirement Savings Plan (401K) and Life Insurance
  • Financial Solutions
  • NMG Associates Core Discount of 30%
  • Personal and Professional Development Opportunities

For more information, please click “Our Benefits” section on our career site or reference the link here:

About Neiman Marcus Group 

As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our brands include Neiman Marcus and Bergdorf Goodman. 

Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them. 

We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law. 

We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at [email protected]


Additional Information

  • Posting Date: Apr 4, 2024
  • Overtime Status: Non-exempt
  • Minimum Pay Range $: 23
  • Maximum Pay Range $: 25

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