Benefits Coordinator

Cincinnati, OH

As a Benefits Coordinator for TQL, you will help support the administration of company benefits with a heavy emphasis on leave processing. You will be responsible for becoming a subject-matter-expert on all benefit plans and be able to answer all inquiries to ensure we consistently provide world-class HR services throughout the company.


What’s in it for you:

  • $16.35 – $25.67/hr compensation range based on experience + competitive benefits package
  • Paid relocation to Cincinnati, OH 
  • Reimbursement for continuous education and certifications
  • Advancement opportunities within a robust HR department
  • We win wherever we go - Voted a Top Workplaces USA (2021, 2022) and Forbes America’s Best Employers (2022)


What you’ll be doing:

  • Administer leave of absence process within Workday, using critical thinking to recommend how leave issues should be addressed and administered in compliance with applicable laws and policies
  • Provide excellent customer service by addressing questions regarding leave of absences and benefits 
  • Work alongside the Benefits team, and other HR staff to provide resolution to benefit issues
  • Clearly communicate benefit plans, changes and guidelines to new employees and enrollees
  • Assist with the new hire orientation Benefits class 
  • Maintain confidentiality as it relates to Protected Health Information (PHI)
  • Follow processes and checklists to ensure time-sensitive documents are processed thoroughly and within the stated timeframes
  • Audit monthly claims data from various vendors


What you need: 

  • Associate’s or Bachelor’s degree in Human Resources preferred
  • 1-3 years of HR experience preferred 
  • Microsoft Excel experience is a plus
  • Ability to handle multiple tasks and requests effectively
  • Exceptional communication, interpersonal and customer service skills
  • Ability to maintain confidentiality and professionalism when dealing with sensitive information
  • Excellent organizational skills and attention to detail
  • Ability to take ownership of responsibilities and see tasks through completion
  • Highly motivated and career driven

Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.

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