AVP, Human Resources

Hartford, CT

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$136,600.00 – $225,300.00

Target Openings


What Is the Opportunity?

This position acts as a strategic HR business partner across Personal Insurance Operations and Personal Insurance Learning and Development through the development and execution of HR programs, policies, and solutions that provide a great employee experience while driving business goals. This position is a member of the PI HR and Enterprise Tech & Ops leadership teams, and leads a team of Human Resource professionals in the communication, interpretation and administration of corporate human resources policies and programs. Strategically plans, develops and implements human resources policies and programs within guidelines formulated by senior Human Resources’ management, and ensures policies and programs are implemented consistently across business groups. Provides leadership and strategic consulting to managers on the most complex HR issues. Provides organization development leadership including human resource planning efforts. Manages and sets accountabilities for direct reports.

Travelers offer a hybrid work location model that is designed to support flexibility. #LI-Hybrid

What Will You Do?


  • Consult and advise business partners on effective compensation program and decisions at the unit and individual level.
  • Ensure the communication and execution of `pay for performance’ and other aspects of our compensation philosophy.

Organization Effectiveness:

  • Maintain business partnership by participating in the business planning and management process and implementing strategies to support major initiatives.
  • Implement appropriate change management, manager assimilation, team building and related tools and processes. Assimilate key talent into the organization.
  • Assist with the needs assessment and determination of management and leadership training for business areas, in support of the Business Head/Lead Generalist.

Performance Management:

  • Ensure work environments and workplace practices promote a positive employee relations environment free of discrimination, harassment, or any form of unfair or unethical practice.
  • Conduct investigations, site assessments, and IDRs (all related forms of complaints) that ensure objective evaluation and resolution of issues.
  • Provide management with collaborative consultation on sensitive or complex employee relations issues.
  • In support of the Business Head/Lead Generalist, review and monitor performance management process to ensure quality, timeliness and effectiveness for business.
  • Accountable for the oversight of development and implementation of AAPs including goals and communication with business groups.
  • Provide training and consulting in effective employee performance management practices.

Employee Development/Talent Management:

  • In support of the Business Head/Lead Generalist, continuously assess the business areas talent pool and competencies/readiness so that we execute a ‘right person, right job, right time’ strategy.
  • Ensure the identification and execution of business area’s strategies to mitigate the risk of turnover of ‘key’ talent.
  • Provide assistance and support to management in developing an employee population which is diverse.
  • Influence the use of tools such as skills assessment/gap analysis in order to better understand organizational talent.
  • Staffing and Recruitment:
  • In partnership with TA, attract qualified and diverse pools of candidates for job openings
  • Assist managers in the design of jobs and/or facilitates the identification of core competencies and skill requirements across the business area to ensure consistency.
  • Identify staffing trends across business organization which will assist management in addressing appropriate issues.

Work Force Management:

  • Provide supervision and management support to HR staff . Direct and oversee the performance and execution of all HR related activities. Facilitate development opportunities for HR staff.
  • Serve as a confidante, resource and sounding board to HR staff and business managers.
  • Provide appropriate feedback and coaching to HR staff and business managers on their style, approach, and effectiveness.
  • Perform other duties as assigned.

What Will Our Ideal Candidate Have?

  • Seasoned human resource professional, typically with ten or more years of experience with most experience preferred in a generalist position.
  • College degree in Human Resources, Industrial Relations, business or other related course of study or equivalent.
  • Previous management experience preferred.
  • Knowledge of property casualty insurance helpful.

What is a Must Have?

  • Minimum of eight years related work experience, with experience in a generalist role.
  • Broad knowledge of human resources including organization development, employee relations, performance management, compensation and talent acquisition.

What Is in It for You?

  • Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
  • Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
  • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
  • Wellness Program: The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services, life coaching and other resources to support your daily life needs. Through Life Balance, you’re eligible for five free counseling sessions with a licensed therapist.
  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. 

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

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