Assistant Manager

New York, NY

The Assistant Manager is responsible for partnering with the General Manager in achieving store sales and maximizing profitability through effective management of the store team and implementation of company policies. The Assistant Manager ensures all standards, of both service and operations, are achieved to excellence and strive to build community. In the absence of the General Manager, the Assistant Manager is the most senior presence in the store and accountable to oversee all aspects of the stores and staff. The Assistant Manager role is a full-time role with a 40-hour workweek (5 days) consisting of 75% of those hours managing the retail floor and coaching and developing the team. In an effort to build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts.

RESPONSIBILITIES

Business Leader

Demonstrate role responsibility through strong business acumen through leveraging KPI’s to develop and support business driving strategies
Support leading the team through utilizing company tools, incentives & strategies to support meeting/exceeding sales goals
Make decisions that impact the business and store environment in a positive manner aligning with store leadership
Represent the business in meetings and on conference calls, in partnership with General Manager.
Passionately leads and inspires on the retail floor; present on the retail floor 75% of their work week
Assist in all third-party vendor communication and orders

People Leader

Serve as a coach to Guest Service Associates and Keyholders through playing an integral part in their development
Exhibit enthusiasm and entrepreneurial spirit to create a positive ALO work environment
Use company performance tools to evaluate each associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader
Support in recruiting, training, and developing talent ensuring all positions are fille din a timely manner with qualified personnel.
Educates guests and staff on our product, community and culture

Operations Leader

Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager
Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
Ensure all front and back of house procedures are executed by the team in accordance to the company Policy & Procedure
Prioritize and delegate tasks effectively and efficiently to store team.
Future planning workflow business needs to protect optimal performance.

Business Partner

Oversees the execution of certain deliverables on the Alo Sales and Service Model
Collaborates with General Manager and cross-functional business partners, as directed, to support all-level organizational goals
Confident and acts with integrity around all employee relations conversations
Effective Communication with all levels in the organization.

QUALIFICATIONS

3-5 Years of retail or related industry experience
Working knowledge of MS Office (Word, Excel and Outlook)
Experience managing and leading a team
Dynamic interpersonal and communication skills, both verbal and written
Extraordinary guest experience, organizational and time management skills
Agile with the ability to handle multiple tasks in a changing environment
Seniority Level: Mid-Senior level

JUST SOME OF THE PERKS

Generous employee discount for Bella+Canvas, Alo Yoga, and free membership to Alo Moves, with access to hundreds of streaming fitness and yoga classes with top instructors
Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
401K with company matching (Full-Time Employees)
Monthly Store Incentives
Clothing Allowance
Free yoga classes at any of our Sanctuaries